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Rodel T Member Since: Jan 2, 2019
1 of 2

Bank verification in progress

Due to our updated identity policy, at least one of your payment methods has been deactivated as the beneficiary name of the bank account does not match your name.
Please visit our FAQ page for additional information. I keep on receiving this error even though my account name and all bank details are correct 
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 2

Hi Rodel, 


It looks like the bank account details that you have added to your account doesn't match the details on your Upwork account. I'll go ahead and check this with the team, and get back to you once I have more information.

 

ETA: Rodel, if you are trying to add a payment method to your account, please add a payment method that matches the name on your Upwork account. Currently the account you are adding doesn't match which is why you are getting a "mismatch" notification. Let us know if you go through other issues and our team will be happy to help. 


-Avery
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