Sep 17, 2020 11:34:47 AM by Aabhas S
Hey,
I recently completed 2 contracts. The client has released the payments but it does not reflect on the balance in the Get Paid option.
Does this take time?
Thanks!
Sep 17, 2020 12:39:12 PM by Andrea G
Hi Aabhas,
I checked and it looks like the payments you're referring to are from Fixed-Price Contracts. When your client releases payment on a Fixed-Price Contract, the funds will become available to you after a 5-day security period. You can see your funds here under the Pending tab.
Check out this help article for more info on how you Get Paid for Fixed-Price Contracts.
Thanks!