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AndreaG
Community Manager
Community Manager

Get Profile Feedback from Experienced Freelancers on Upwork

Getting started on Upwork can take a lot of work and focus. To help make this process a little easier, weโ€™ve created this post where you can request feedback on your profile. The community is full of experienced Upwork freelancers who are passionate about helping others. These users will review your profile and provide feedback based on their experience.

 

If youโ€™re interested in requesting help, make sure your profile visibility is not set to โ€œPrivateโ€ and then reply below. 

 

Weโ€™re excited to see how Community members can continue to help each other to grow!

 

Note: A previous version of this post was closed as the number of responses made it difficult to read and navigate. If you had not received a response yet to a request you made, please post again in this thread.

~Andrea
Upwork
ACCEPTED SOLUTION
AndreaG
Community Manager
Community Manager

Hi all,

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

Thank you!

~Andrea
Upwork

View solution in original post

7,804 REPLIES 7,804

Geoff,

People want to know what they are getting for their money. You say you are a problem solver. What kind of problems? Business work includes a pretty huge basket of skills. I don't think your expertise lies in all of them. 

 

They also want to know what results you can bring them. Just saying, "I get good results," sounds puprposefully vague. What about "I solve supply line problems that can decrease your production time by 30 to 40 percent." 

 

That's the kind of specifics you need, but then you're stuck with the vague word "solve." How do you solve them? "I survey supply options to find options that lower costs and decreast production time by 30 to 40 percent." 

I'm not a business person, so I'm stuck just giving you general examples. But try to be as specific as you can be. Otherwise, your friendly tone and sense of confidence seems fine to me.  

98b030bb
Community Member

HI'

May I ask for help with a cover letter example that can be sent for a proposal for a Customer Support Specialist position and what contact number can I send them? is it just my UPWORK profile link?

 

Thanks 

_Tina

 

 

celgins
Community Member

Hi Ernestina,

 

For more tips on cover letters, read through Upwork's best practices on How To Write a Cover Letter.

 

In your cover letters, you should not send any contact numbers. Clients can only contact you through Upwork before the contract starts.

98b030bb
Community Member

Kindly check my profile please for some recommendations for improvement. Thanks

 

here is my link. thanks.

https://www.upwork.com/freelancers/~0197a8cd7d230b0231

 

 

 

 

 

 

 

celgins
Community Member

Ernestina,

 

Very nice profile. I like the approach in your overview/summary. The only improvement I would make to your summary is to briefly mention the tools and resources you use to provide support (e.g., CRMs, office applications, spreadsheet programs, other tools). Since there are so many customer service tools, clients might want to know your skill set. Or you could say something like: "I have considerable experience using several office administration tools and applications, and customer relationship management systems."

 

Other than that, I would probably add a portfolio. It might seem odd to have a portfolio as a customer service specialist, but clients tend to like visuals and the portfolio is a chance to make a positive first impression.

 

Everything else in your profile looks good.

3e1fcfff
Community Member

Please review my profile & let me know if there are any recommendations to add to my profile.

KAY.

celgins
Community Member

Manzer,

 

Your profile has the bare minimum and this is not enough to start sending proposals. Clients will not hire you if they do not understand exactly what you do or how you can help them. You need to talk about your experience helping clients understand their Google ad reach, and how your services will benefit new clients.

 

You also need to add a portfolio and employment history, if available.

 

Make sure your profile is 100% complete before applying to jobs. The best way to complete your profile is to go through the following Academy Courses and Learning Paths:

 

722e51b9
Community Member

Hello! Thank you for offering a place for profile feedback. I would very much appreciate it if you gave my profile a review and let me know what you think. Thank you! Mia

https://www.upwork.com/freelancers/~0191aaf410eb973271

Mia,

"Well-rounded" is a pretty soft opening. You have to establish your expertise right away and "well-rounded" doesn't do that.

What about, "I am a tech-savy, detail-oriented problem solver who ..." That's a bit stronger. 

 

imran191371
Community Member

Please have a look at my profile and let me know if anyone is willing to give me the best feedback.

Thank you.

 

Here is my profile link. https://www.upwork.com/freelancers/~010aeef1b00e671257

Sk Imran,

 

Your profile is still set to Private. You must set your profile to Public so we can see it.

e49eb5a7
Community Member

Help me, please!

celgins
Community Member

Shangguan,

 

If you need help with your profile, you need to provide more information so that clients are convinced to hire you. There is very little in your profile and most clients would never spend money on a freelancer who does not talk about their experience, specifics about their services, and how those services will benefit them. Also, you need to explain why you are the best translator they can hire.

 

Make sure your profile is 100% complete beforbest way to complete your profile is to go through the following Academy Courses and Learning Paths:

 

ramzan_malik
Community Member

Hi, 
I am new to this platform, and i would appreciate if anyone review my profile and provide guidance / feedback.

https://www.upwork.com/freelancers/~01a246e3b49fb22997

Looking forward to positive response.

Profound Regards,
Ramzan

Hi Ramzan,

 

The first thing I noticed about your profile is the length of your overview/summary; it is very long and most clients will never read it all.

 

Remove the first line in your summary:

celgins_0-1695055871573.png

 

Only the first two sentences of your summary are shown to clients in searches, which means you have very limited space to get their attention. The emojis and "About Me" do not get attention and waste valuable space.

 

The information in your summary is good, but as stated before, most clients will never read all of it. If you can find a way to reduce your summary to a few paragraphs, it might make the summary more appealing to clients.

 

The skill categories in your skills list all seem relevant, but I think you are missing the most important skill categories: QA Testing, QA Automation and QA Engineering.These skill categories are important because you use them in your title and summary. If you also include them in your skills list, it might create a stronger link and help with job matches, and help your profile will appear when clients search for your QA skills.

 

Everything else looks fine. I think the biggest two improvements are reducing the size of your summary and addingQA Testing, QA Automation and QA Engineering  to your skills list. We are allowed upt o 15 skill categories, so you will have to remove three if you choose to add QA Testing, QA Automation and QA Engineering.

iamthelaw45
Community Member

Hello Andrea, I've very recently been a part of the members group and I wanted to ask whether I could receive a review of my profile?

Ahmad,

You seem to be doing well. But you want a boost ...

 

Your write up is a bit heavy-handed, by which I mean it is choke full of lawyer jargon in the beginning. You might try to make it sound a bit friendly, but, again, you seem to be doing well, so you could also consider just leaving it as it is.

Two small points however: At one point you use the word "adequate." That's a problem. Expecially with legal services, which are expensive, people don't want adequate. They want "expert" services. You might want to switch words there.

 

Second Near the very end, you say you have a 60 minute response time. I would put that information closer to the top, but I would be very, very careful about how you phrase that. It seems to mean that you never sleep, for example. Or do you have an alert system and get up in the middle of the night. 

So change that to "whenerver possible, I get back to you within 60 minutes." What you say should be honest or people will get angry at you for breaking your promise.

Otherwise, it all sounds great. Again, you could make the beginning friendlier, but it's not unfriendly now, it's just a bit heavy on the jargon.

8b5345ab
Community Member

Plz leave a feedback on my profile!

celgins
Community Member

Kashaf,

 

I looked through your profile and I have only two small suggestions:

 

1) I recommend removing descriptive words like "passionate" from your title. I think your title will be more appealing as Content Writer | Expert Article Writing.

 

2) Your overview/summary soundsgood, but I think the first two lines should be removed. "Welcome" should definitely be removed. Why? Because only the first two sentences of your summary are shown to clients when they search for freelancers. This means you have very limited space to get their attention, and you want to put important words in that small space. You don't want to waste space with a greeting.

Next, the line: "Content Writing is The Art of Capturing Attention and Driving Results" is  statement that does not provide much value for clients. I suggest removing this too or placing it later in your summary.

 

Everything else in your profile looks great.

18901e10
Community Member

Hi , I am new to upwork. Trying to improve myself . Would you please help me to point out the area's i need to improve on my profile?

Here's my profile link : https://www.upwork.com/freelancers/~012a978ef1c04e8beb

celgins
Community Member

Hi Mehedi,

 

There are several issues with your profile and you need to fix them before applying to jobs.

 

Remove "experienced" from your title, correct the spelling of "writing," and capitalize the first letter of each skill word like this:  Data Entry and Copywriting

 

The last three paragraphs in your overview/summary are okay, but the first paragraph should be removed. Using greetings, talking about passion, and mentioning your newness to Upwork is irrelevant to clients. Clients only want to know which services you provide (data entry and copywriting) and how you will use those services to meet their needs.

Also, add a portfolio to show samples of data entry and copywriting work. The portfolio is a chance to make a positive first impression on potential clients. If you donโ€™t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

 

Since you are new to Upwork, make sure your profile is 100% complete before applying to jobs. The best way to complete your profile is to go through the following Academy Courses and Learning Paths:

 

kartikumarjha
Community Member

Deall All, I am Kartik Kumar a graphic designer from India. I would like to receive your feedback on my profile. Please have a look and let me know your valuable feedback.

 

Profile: https://www.upwork.com/freelancers/kartikdesign

 

Looking forward to your cooperation.

 

Regards,

Kartik

Kartik Kumar

Hi Kartik,

 

I do not see any huge problems or issues with your profile. I typically suggest freelancers remove words like "experienced" from their titles, but it is not overly distracting.

 

Your portfolio, project catalog, certifications, and employment history all look good. Your list of skills look good too, but I would add Graphic Design as a skill category.

 

Overall, your profile is fine. I do not see any problems or issues that would prevent a client from hiring you.

a267578c
Community Member

Good day , 

 

Would love feedback on my profile please.

celgins
Community Member

Hi Janika,

 

Your profile does not contain enough information for clients to understand how you can help them. Your overview/summary needs to provide details on your experience as a customer service/data entry specialist and more specifics regarding how you can help clients with loan verification, managing accounts receivables, and general business operations.

 

In addition to telling clients about your services, tell them about your approach to providing those services. Talk about your timeliness, accuracy, and ability to communicate effectively. Also talk about how you respect deadlines and can help maintain quality standards. Remember--you are competing with hundreds of thousands of customer service/data entry verification specialists, so clients need a reason to choose you.

 

Also, add a portfolio to show samples of your work. The portfolio is a chance to make a positive first impression on potential clients. If you donโ€™t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

 

Once you make these updates, I think clients will have a better understanding of the services you provide and how you can help meet their needs or solve their problems.

06a78f23
Community Member

Hello there!

I'm Tolu. Could someone please check my profile,I have 0 profile views and just 36 connects left.

Please review
https://www.upwork.com/freelancers/~0123e48093de930607

celgins
Community Member

Hello Tolu,

 

I think your profile looks fine.

 

Your overview/summary gets long because of spacing, so you might want to decrease the spacing because clients might not read the entire summary. Also, in your third sentence, change "they're" to "their."

 

Other than that, I do not see an huge problems that would turn away clients. Getting views from cliens can be a challenge since there are so many freelancers, and freelancer profiles get moved around in search results.

06a78f23
Community Member

Thank you so much Clark, I'm so grateful.

580e4df5
Community Member

Thank you Andrea.

Am new here and would need help on how to get my first freelance writing or typing job. I applied for a job and I guess the person that posted the job is a scam. He quickly took the job off Upwork after sending me a mail to chat up someone on Telegram. The person sent me a booklet and then spoke about paying a refundable security fee, I immediately knew it was scam and I told him am not interested. I need help on how to get my first freelance job and how to seal the deal with the prospective client.

Vivien from Nigeria

 

 

celgins
Community Member

Hi Vivien,

 

Neither freelancers nor moderators can really help you get your first job on Upwork.

 

One reason scammers may target you is because your profile provides minimal information and you talk about being new. Here are some suggestions to help improve your profile:

 

1) Upwork profiles work best when they are focused one specific skill area or multiple, related skill areas. Your title use two unrelated skill areas and clients might be confused when an HR officer talks about creative writing. I recommend focusing your main profile on one or the other (i.e., human resources support or creative writing, but not both). Then, create a Specialized Profile that focuses on the other services.

 

Let's say your main profile is now focused on creative writing. Your title should be Creative Writing or Creative Writer. Then, your overview/summary should tell potential clients about the writing services you can provide. Do not tell clients that you are "seeking opportunities" or that you are "new" or "seeking to build your career." All of this focuses on you, and clients are here to learn about how you can help them.

 

In addition to telling clients about your writing services, tell them about how you will work with them to understand their needs and produce well-written copy. Talk about your timeliness, accuracy, and ability to communicate effectively. Remember--you are competing with hundreds of thousands of other creative writers, so clients need a reason to choose you.

 

2) Add a portfolio to show writing samples. Clients will expect to see samples and the portfolio is a chance to make a positive first impression.

 

3) Also, check your skills list to ensure you have skill categories related to your creative writing. It is important to keep your skills list updated with relevant skills categories so that Upwork can match you with relevant jobs, and so your profile will appear when clients search for your skills.

After doing this for your main profile, start a specialized profile for your human resources services, and develop it using the same steps outlined above.

 

Once you make these updates, clients will have a better understanding of your services and how you can help meet their needs.

f3890095
Community Member

Please review my profile and let me know if you have any suggestions on how I can improve it.
Thank you for taking out your time. ๐Ÿค—

https://www.upwork.com/freelancers/~01087edee111ad6187

Suhaib Ansari
celgins
Community Member

Suhaib,

 

I think the biggest improvement you can make are probably between your title and your skills list. None of the items in your title are in your skills list. I recommend adding Full-Stack Development, Node.js, React, and TypeScript to your skills list. We are allowed only 15 skill categories, so you will have to remove four to add these. It is important to keep your skills list updated with relevant skills categories so that Upwork can match you with relevant jobs, and so your profile will appear when clients search for your skills.

 

The other areas of your profile look fine.

f3890095
Community Member

Please review my profile and let me know if you have any suggestions on how I can improve it.
Thank you for taking out your time. ๐Ÿค—

https://www.upwork.com/freelancers/~01087edee111ad6187

Suhaib Ansari
celgins
Community Member

Review provided above.

c2795c42
Community Member
celgins
Community Member

Mazid,

 

I suggest removing the first line from your overview/summary: "Hello, and Welcome to my Upwork profile!" Why? Because only the first two sentences of your summary are shown to clients when they search for freelancers. This means you very little space to get their attention, and you want to use important words to fill that space. You don't want to waste any space with a greeting.

 

I think your portfolio, skills, project catalog, and other profile areas are fine.

vicmawin
Community Member

Hello. I am a new Upwork member and would to check on the status of my profile through you. Please help. Thanks in advance.

celgins
Community Member

Hello Victor,

 

Your profile is set to Private. You must set your profile to Public so we can see it.

1c27370d
Community Member

hi....Andrea G.....Please see my profile and give suggestions....

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