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Andrea's avatar
Andrea G Community Manager

Get Profile Feedback from Experienced Freelancers on Upwork

Getting started on Upwork can take a lot of work and focus. To help make this process a little easier, we’ve created this post where you can request feedback on your profile. The community is full of experienced Upwork freelancers who are passionate about helping others. These users will review your profile and provide feedback based on their experience.

 

If you’re interested in requesting help, make sure your profile visibility is not set to “Private” and then reply below. 

 

We’re excited to see how Community members can continue to help each other to grow!

 

Note: A previous version of this post was closed as the number of responses made it difficult to read and navigate. If you had not received a response yet to a request you made, please post again in this thread.

~Andrea
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Andrea's avatar
Andrea G Community Manager

Hi all,

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

Thank you!

~Andrea

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7,804 REPLIES 7,804
Loukili's avatar
Loukili R Community Member

🤚Hi could you please give me a look at my profile, i still strugling to get a view from clients! 

Here is my profile : https://www.upwork.com/freelancers/~01bb19aae8e215e170

Clark's avatar
Clark S Community Member

Hi Loukili,

 

Many freelancers are struggling to get profile views, responses to proposals, and jobs. I looked at your profile and I don't think it's the reason. However, there are a few changes I would make.

 

1) I would change your profile photo. The picture is positioned perfectly and clearly shows your face, but the sunglasses should be avoided. Read through Upwork's best practices for How to Choose A Good Profile Picture.

 

2) Your greeting and name at the beginning of your overview/summary don't use much space ("Hey there, I'm Rachid"), but it still might be too much. When clients search for freelancers, only the first 200-250 characters of your summary are shown. This means you have very little space to get their attention. You want clients to see more of your services and skills--not greetings and names.

 

3) Add a portfolio to show samples of previous work or to demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

 

4) You are missing important skill categories in your skills list. I recommend adding Laravel, DevOps, Web Scraping, and Python to your list. These are highly relevant and used in your title and summary, and must be in your skills list. Upwork uses these skill categories to match you with relevant jobs, and to help your profile appear in search results when clients search for those skills.

 

Good luck!

Loukili's avatar
Loukili R Community Member

Hi Clark S!
much appriciated, i'll do all changes you suggested, thank you so much 💚

Jennifer's avatar
Jennifer H Community Member

Please review my profile and let me know what you think.  Thank you.

 

https://www.upwork.com/freelancers/~01f74e543a0234740a

 

Anthony's avatar
Anthony H Community Member

Jennifer,

 

What you have is pretty good, but I think it needs to be more assertive. And a bit more professional.


To say so, your eagerness is duly noted, but this is the Internet. Here, you are judged on your results, not your personality.

Imagine going to Amazon to buy some shoes. One place has excellent shoes. The other place is really, realy, really enthusastic about selling you shoes. Which one do you go with?

 

So "Loves a challenge," is out. Besides, that makes it sound like you are willing to bite off more than you can chew and, thus, blunder through a project. 

 

Here you have to sound like a consumate expert who, more than anything, can deliver the results they want. You have to pretend you've been doing this for 10 years and know the deal front to back. Don't sound eager. Sound competent. Tell them what they want to hear to make a decision hiring a bookkeeper. What do they want? They want their books up to snap. They want to comply with regulations. They want to have a clear view of their financial picture. They want you to find redundancies. They want you to find the stuff that makes tax auditors jump up and down. Talk about the benefits in their terms. These are the reasons they hire you, so spell it out: "I can produce reports that explain your financial picture in the clearest possible terms."

 

Clearly, I'm not a bookkeeper ... so those are just examples and they may not resonate with you. But you get the idea.

 

You've done a good job so far, but I think you just need to be more specific to be convincing. You say you can deliver results, but that's a bit too generic to make you stand out. 

 

I also reommend you use the word "expert" near the top of your write-up. You have to establish your expertise very quickly or people will simply turn around and look elsewhere until they find an expert.

Mariah's avatar
Mariah D Community Member

Please have a look at my profile. I've been here a while but I managed to get other clients in other platforms. However, this time, I'd like to get serious about Upwork. Thank you in advance for your help.

 

Mariah D. - Experienced Admin Assistant | Canva Connoisseur | Excel Explorer - Upwork Freelancer fro...

Clark's avatar
Clark S Community Member

Mariah,

 

I looked through your profile and I see good information. However, there are a few things that should be changed to make it more appealing to clients.

 

Title: Remove the word "experienced" from your title. Instead of abbreviating administrative ("admin") remove the word altogether and use the skill category "virtual assistance." So, your title should be Virtual Assistant | Canva Connoisseur | Excel Explorer

 

Overview/Summary: Remove the greeting from the first part of your summary: "Hi there!" Why? Because when clients search for freelancers, only the first 200-250 characters of your summary are shown. This means you have very little space to get their attention. You do not want to waste space with greetings.

 

Instead of focusing on experience first, briefly mention your experience and remove the education information. Clients need to see and understand your services first. For example:

 

With 3 years of experience as an Administrative Assistant, I can manage and complete administrative support tasks so you can focus on your business. I can proofread, add/edit property listings, edit content, write content, edit basic videos, create cool Canva graphics, and more!

 

I have experience as a Lease Marketer for a Mall..

 

Also, you should remove the personal information: "A bit about me: I am a mom with one human child and eight dogs. Very conscious about spelling and grammar (in environments that matter)." It seems like a nice touch, but clients don't care about a freelancer's personal life.

 

Portfolio: Add a portfolio to show samples of previous work or to demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

 

The other sections of your profile look good.

Sergio's avatar
Sergio C Community Member

Please have a look at my profile and let me know if anyone is willing to give me the best feedback.

Thank you.

Clark's avatar
Clark S Community Member

Sergio,

 

You have good information in your profile, but most clients do not need every service you listed. It will be best to focus your main profile on a specific service or related services, and use specialized profiles to focus on other, unrelated services.

 

Title: Virtual assistance is a broad skill area while copywriting and translation are more targeted. Correct the spelling of Assistent --> Assistant in your title and consider using only related skill areas in your title.

 

Overview/Summary: In your overview/summary, you should remove the first line: "Experienced Freelance Writer, Copywriter, Translator, Virtual Assistant" and the second line: "Greetings." Why? Because when clients search for freelancers, only the first 200-250 characters of your summary are shown. This means you have very little space (approximately two short sentences) to get their attention. You want this small space to include important words (i.e., your services, skills, and experience). There is no need to waste space with greetings and repeating your title.

 

In line with my recommendation for your title, I think you should focus your summary on a specific skill area or related skill areas. Clients interested in your translation services must hunt for it and skip other material. Clients interested in your writing services must hunt for it and skip the virtual assistance material. This causes confusion and can be avoided by focusing your summary and using specialized profiles for unrelated skill areas.

 

Portfolio: Even with specialized profiles and different skill areas, we have only one portfolio. You should add more items to your portfolio to show samples of previous work or to demonstrate your translation, writing, and virtual assistance skills. One item in your portfolio is not enough--clients will expect more.

 

Skills: If you use your main profile (or specialized profile) for translation services, use skill categories related to your services. For example, English to Portuguese Translation and Portuguese to English Translation. Upwork uses these skill categories to match you with relevant jobs, and to help your profile appear in search results when clients search for those skills.

 

Employment History: I recommend removing the Writer and Translator jobs from your employment history since you are not employed by Upwork to provide writing or translation services.

 

Good luck!

Muhammad's avatar
Muhammad F Community Member

Please have a look at my Upwork profile and give me the best feedback 
https://www.upwork.com/freelancers/~012caab432184ac2e9?mp_source=share

Satyam's avatar
Satyam Y Community Member

Your Profile is well managed and fascinating.

Clark's avatar
Clark S Community Member

Muhammad,

 

Clients will not find much value in a list tools and applications when first viewing your profile. I suggest moving this list:

 

celgins_0-1708282711820.png

 

Why move it? Because when clients search for freelancers, only the first 200-250 characters of your summary are shown. This means you have very little space (approximately two short sentences) to get their attention. You want this small space to include important words (i.e., your services, skills, and experience)--not emojis and a list of tools/apps.

 

I recommend adding one or two more samples to your portfolio. The portfolio is a chance to make a positive first impression and clients will expect to see several themes and layouts, and other examples of your work.you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

 

Add a short job description to your job at Globital in your employment history. A job description is especially important when the job is highly relevant to the services you provide on Upwork.

 

Good luck!

Satyam's avatar
Satyam Y Community Member

https://www.upwork.com/freelancers/~01b3200ac05e60fdde

Please take a look at my profile. Your valuable suggestions are always welcomed.

 Thank You!

Clark's avatar
Clark S Community Member

Satyam,

 

Add spaces between the "|" in your title and remove the words "skill of": Expert AutoCAD Designer | Phase2 Proficient | GIS and ETABS

 

Your overview/summary does not have enough information to convince clients to hire you. Clients come to Upwork with specific needs and they look for freelancers who can meet those needs and get results. If you are starting a career in civil engineering, most clients will not hire you to perform civil engineering tasks. If you are not new to civil engineering and wish to provide those services on Upwork, your summary should explain your services, your background, and how you can help clients.

 

First, remove "ABOUT ME"--this wastes valuable space. Next, focus on the services you can provide; tell clients your process for working with them to provide those services; list the tools/applicaitons you use to provide these services; and highlight any similar projects you have worked on and your accomplishments.

 

Clients looking for AutoCAD designers will find thousdands of them on Upwork. The question is, do clients have enough good reasons to choose you? The information you provide can help them better understand why they should hire you and how it will benefit them.

 

Your portfolio, skills, and certifications look good. Once you add more details to your summary, you will increase your chances of clients reading your summary and understanding your value.

 

Good luck!

Satyam's avatar
Satyam Y Community Member

Thanks for the valuable suggestion.

Yamna's avatar
Yamna M Community Member

I am new to upwork can anyone view my profile and give me suggestions about how to improve it. 

https://www.upwork.com/freelancers/~0164924be35ee653c6?mp_source=share

Clark's avatar
Clark S Community Member

Yamna,

 

Your profile is set to Private. You must set your profile to Public or Only Upwork users so we can see it.

Yamna's avatar
Yamna M Community Member

Have a look on my profile and please give me a valueable feedback https://www.upwork.com/freelancers/~0164924be35ee653c6?mp_source=share

Clark's avatar
Clark S Community Member

Profile is private. See message and link above.

Luisa Fernanda's avatar
Luisa Fernanda B Community Member

Hello

Have a look on my profile and please give me a valueable feedback https://www.upwork.com/freelancers/~0188bc96741f3f683b?s=1017484851352698999 

Thanks I appreciate your help

Anthony's avatar
Anthony H Community Member

Louisa,

There are 17 million members on Upwork -- 17 million! And many of them claim to be experts at one particular skill or task. The clients know this. When they spend money, they know they can get an expert for a reasonable fee. 

 

That said, saying you're open to digital marketing, data entry, illustrat, content writing and technical support does not make you very competitive. It doesn't sound like you're an expert in any one of those things. Instead, it just sounds like you know a little bit about each of those things -- like you've tried them once or twice and sort of got the hang of it.

 

On Upwork, it pays to pick one thing that you are extremely good at and offer that for a reasonable price. Even if you aren't quite an expert, if you just work at that one thing again and again in time you will be an expert.

Trying to do five different things at once just puts you at the bottom of the pile in all five endeavors. You won't get much work that way, if any.

Pick one thing and focus your efforts on that. 

Luisa Fernanda's avatar
Luisa Fernanda B Community Member

Anthony, thanks a lot! You're right. But now I can't work full time, because I have to take care of mom and I'll have just 2 daily ours at night. That's why I did it that way and I'm not an expert. 

I'll explain what I'm telling you. And only heaven will know.

Thanks. 

Husan Bano's avatar
Husan Bano S Community Member

New to Upwork, completed profile and projects but struggling to secure clients. Seeking guidance on improving profile to increase job prospects. Appreciate any help or advice offered.

https://www.upwork.com/freelancers/~0125fb55ea8b67ebc1

Clark's avatar
Clark S Community Member

Husan Bano,

 

See the review of your profile provided on 17 February 2024.

Anil's avatar
Anil K Community Member

HI, Please have a look at my profile and share your feedback.

Here is the link-https://www.upwork.com/freelancers/~01ffabd83761103464?mp_source=share

Thanks in advance.

 

Regards

Anil Kanojia

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