Get Profile Feedback from Experienced Freelancers on Upwork

[AndreaG]

Getting started on Upwork can take a lot of work and focus. To help make this process a little easier, we’ve created this post where you can request feedback on your profile. The community is full of experienced Upwork freelancers who are passionate about helping others. These users will review your profile and provide feedback based on their experience.

If you’re interested in requesting help, make sure your profile visibility is not set to “Private” and then reply below. 

We’re excited to see how Community members can continue to help each other to grow!

Note: A previous version of this post was closed as the number of responses made it difficult to read and navigate. If you had not received a response yet to a request you made, please post again in this thread.

[37acc0a1]

Hi please i will really appreciate it if you can take time to go through my account.

Here is the link ''https://www.upwork.com/freelancers/~016987d1de9077390b'

[celgins]

Hi Daniel,

I recommend removing the star emojis from the first part of your overview/summary. Removing the stars will allow clients to see more of the testimonial you provided. Also, remove this:

"Hello Awesome Client"

"Welcome to my profile I'm Daniel":

Even though not at the beginning of your summary, these statements waste space and provide no value to the client.

I think the other areas of your profile look good.

[f620ba59]

Hi everyone, I'm new here and would love some feedback on my profile. This is my first time considering freelancing before, but over the years I've always received compliments on my work, so I figured no time like the present. Lol.

Thanks in advance for your input/advice. It is appreciated.

[celgins]

Hi Tiana,

You have a very nice approach for someone new to freelancing and new to Upwork! Your summary does a good job in explaining your skills and expertise, and how you can help potential clients with their social media content needs. Your portfolio, skills, certification, and employment history look great too.

You should also consider adding a project catalog. The project catalog allows you to setup a pre-packaged service that clients can buy without you sending a proposal. Due to higher than usual requests for project catalogs, reviews and approvals are taking a minimum of 10 business days. Read Get Started With Project Catalog for more information.

The other areas of your profile look good. I do not see any problems or issues that would prevent a client from hiring you.

Good luck!

[fatima_mangahas]

Hello! I haven't gotten any project on upwork. I've spent a lot of connects. My proposals were sometimes viewed but I was rarely interviewed. My profile was not viewed at all. Can someone check my profile and tell me what's wrong?

Thank you

[celgins]

Hello Fatima,

There are multiple reasons why freelancers don't win jobs on Upwork. Much of it is due to the high number of freelancers here (competition) and very few jobs. However, there are several things in your profile that I suggest revising:

Title: Do not use ALL CAPS for any words in your title. An acronym should use all caps, but words like customer should not. Also, remove the word "experienced" and capitalize the first letter of each word in your title; this will help it stand out: Virtual Assistant | Customer Service Elite | Canva Pro

Overview/Summary: Your summary lists a lot of services and tools, which is good. But clients need to know how you will use those tools to provide your services.

Here are the biggest changes you need to make to your summary:

1) Remove the first line: "ミ★ Supercharge your productivity by hiring a Virtual Assistant ★彡" Why? Because when clients search for freelancers, only the first 200-250 characters of your summary are shown. This means you have very little space to get their attention. You do not want to waste this space with emojis, slogans, or any unnecessary statements.

2) Remove the script style font and use Upwork's default font. The reason Upwork uses its font for summaries is because it is cleaner and easier for clients to read. Script fonts are not very easy to read.

3) Add more substance that goes beyond skills and tasks. For example:

• Tell clients about your approach to providing virtual assistance tasks. (The value is that clients are better able to tackle those endless tasks and free  why your method is beneficial to them.
• Describe your strengths and why it should matter to the client.
• Talk about your typing speed, accuracy, attention to detail, and how you can maintain quality standards.
• Also talk about your time management and organizational skills, and which tools/applications you are familiar with.
• Talk about your ability to solve administrative problems and adapt to changing or new requirements if necessary.

Remember--you are competing with hundreds of thousands (maybe 1+ million) virtual assistants, so clients need several reasons to choose you.

Project Catalog: You should also consider adding a project catalog. The project catalog allows you to setup a pre-packaged service that clients can buy without you sending a proposal. Due to higher than usual requests for project catalogs, reviews and approvals are taking a minimum of 10 business days. Read Get Started With Project Catalog for more information.

The other sections of your profile look fine. Once you improve your summary, clients will better understand your value and why they should hire you.

Good luck!

[fatima_mangahas]

Thank you so much Clark. That means a lot. 🙂

[saisai04]

Hello Upwork, 

Does upwork have a restriction in my account? Or am I invisible in client's perspective? My account is public and my availability badge is on. I've submitted few proposals. I have extensive experience in my niche and my profile is already optimized. 

Can you please check my account to see if I am visible to clients? I am really frustrated and it is depressing. 0 views even before when I created this account from 2020 still zero. 

I would appreciate if this concern will be answered. 

Thank you and more powers!

[lightofearth]

same to me

[5c7e88ff]

gets more and more connects and then apply and make portfolio.

[celgins]

Khescyra Joy,

Your profile is visible to clients. However, clients will see only the first 200-250 characters of your summary when searching for virtual assistants. This means you have very little space to get their attention. In your summary, this small space is filled with emojis, which takes up space that could be filled with services/skills.

Here is what clients see now:

Here is an example of what clients should see:

The second example provides more meaningful information in this small space. Clients see thousands of profiles and typically only click those that get their attention. You will get more attention when they see your services--not emojis.

The rest of your profile looks fine.

[saisai04]

Thank you, Clark! This is much appreciated. 

[609d07bd]

Kindly review my profile and inform me if anyone is willing to provide the most valuable feedback.

Thank you.

Here is my profile link.
https://www.upwork.com/freelancers/~015500608817e7d5a8

[celgins]

Tonmoy,

I think your profile looks good. I have only a few small recommendations:

1) Capitalize the first letter of each word in your title; this will help it stand out: Graphic Designer | Logo and Brand Identity Design

2) Remove this from your overview/summary: "Hi, this is Tonmoy Shamsuddin" Why? Because when clients search for freelancers, only the first 200-250 characters of your summary are shown. This means you have very little space (approximately two short sentences) to get their attention. You want clients to important words (i.e., your services, skills, and experience) in this small space--not greetings and names.

3) As a graphic designer, clients will expect to see more items in your portfolio. The items you have show great logo design and placement, and brand identity design. I think clients will appreciate a few samples of brochures, business cards, and any other design specialities you can show.

Everything else looks good.

[48c52a61]

I am a highly skilled graphic designer and Wordpress with over three years of experience in the industry. I offer a range of services, including logo design, website design and development, branding, and much more. As a graphic designer, I am passionate about creating unique and eye-catching designs that capture the essence of your brand. Whether you need a new logo, business card, or promotional material, I am confident that I can deliver exceptional results that will help you stand out in a crowded marketplace.

[celgins]

Shiva Raj,

The forums are not for advertising or promoting your services. You should use your profile to offer your experience, skills and qualifications to potential clients.

Speaking of profiles, yours is set to Private. You must set your profile to Public or Only Upwork users if you want someone to review and provide feedback.

[04e94550]

you anyone mind seeing if my profile needs improvement or else?
to be honest I'm unsure of my skills.
thank you
https://www.upwork.com/freelancers/~01c3bb575db11126cd

[celgins]

Alwin,

Yes--there are several improvements you can make to your profile.

Your profile does not have enough information to convince clients to hire you. To make your profile more appealing to clients, provide more information in your overview/summary, add more relevant skills, and add a portfolio. Clients come to Upwork with specific needs and they look for freelancers who can get results.

Overview/Summary: There are thousands of game developers on Upwork, so you must give clients reasons to choose you. Right now, there are no valide reasons listed in your summary. You must add enough information for clients to understand your services and how you can help them. Most game developers on Upwork will list the same skills as you, but clients need more to understand the benefit in hiring you. For example:

• Describe your strengths and how it benefits a client.
• Tell clients how you communicate and gather feedback during the development process to ensure the final product meets their needs.
• Do you provide unlimited revisions? Do you offer follow-up support after a game is developed and deployed?
• Mention your time management and organizational skills.
• Highlight any similar projects you have worked on and your accomplishments.
• Talk about your ability to meet business challenges and adapt to changing or new requirements if necessary.

Portfolio: As a game developer, you must have a portfolio. You can add samples of previous work (as long as you have permission) or other examples that demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients and every client will expect to see visuals of your games.

Skills: You are missing important skill categories in your skills list. You have Game Development, which is good because it appears in your title. Now, you should add skill categories that appear in your summary. You should Unreal Engine, Unity, and Godot. Upwork uses these skill categories to match you with relevant jobs, and to help your profile appear in search results when clients search for those skills.

Employment History: You have two good job descriptions for two jobs, but you should add a description for your job at MNC Digital Entertainment too. A meaningful job description is especially important when the job is highly relevant to the services you provide on Upwork.

Finally, you may want to reconsider your hourly rate; it is quite low for a game developer. I just looked at 50 profiles of game developers with Unity and Unreal experience based in Indonesia. All but three have hourly rates between $10.00/hr - $40.00/hr, depending on experience. At a minimum, I think you should raise your rate to $10.00/hr--especially since you have a few years of game development experience.

Good luck!

[4f3492a3]

hey i am just starting out my freelancing journey please review my profile and guide me on how i can get started with  my work.

here is my profile:

https://www.upwork.com/freelancers/~010681359637e4a2b7?mp_source=share

[celgins]

Hi Areej,

Welcome to Upwork.

The first thing you should do is change your profile photo. The picture in your photo should be a close-up image of your head and shoulders that clearly shows your face. Wearing a veil or full-face covering is fine, but it appears you are wearing a facemask (surgical mask). Read through Upwork's best practices for How to Choose A Good Profile Picture.

Since you are new to Upwork, you must start at the beginning. Make sure your profile is 100% complete before applying to jobs. The best way to complete your profile is to go through the following Academy Courses and other resources:

• Creating Your Profile
• Making Your Profile Title and Overview/Summary
• Building Your Portfolio
• 9 Tips to Make Your Profile Stand Out
• Finding Work
• Submitting Proposals
• How To Get Jobs On Upwork: Tips
  
  

[06705129]

Hello.

I'm Nobuaki Yagi, a new freelancer to Upwork. I've be struggling to get a first job as a syetem engineer. That'd be fantastic if anyone could help me polish my potofolio.

Here is my profile link below.
https://www.upwork.com/freelancers/~011a2ba15f084704a1

Thanks.

[celgins]

Hello Nobuaki,

Listing a bunch of skills in your profile overview/summary isn't very helpful to clients. Almost every full-stack developer on Upwork (hundreds of thousands of them) will list the same skills. Clients need more reasons to choose you and hire you for their projects.

Use full sentences in a conversational tone to tell clients which services you provide, how you can meet their needs, and why they should choose you. For example, your summary should start like this:

I'm a highly versatile Full-Stack Developer with ______ years of experience in web development. I specialize in building dynamic web applications through requirements definition and thorough testing. I can design, build and deploy dynamic web and mobile applications, microservices, APIs, and software components.

In addition to the paragraph like the sample above, give clients a brief overview of your process for helping them:

• Tell clients how you communicate and gather feedback during projects to ensure the final product meets their needs.
• Do you provide unlimited revisions? Do you offer follow-up support after a web project is completed?
• Mention your time management and organizational skills, and talk about your attention to detail and how you maintain quality standards.
• Highlight any similar projects you have worked on and your accomplishments.
• Talk about your ability to meet business challenges and adapt to changing or new requirements if necessary.

Clients looking for full-stack developers and mechanical engineers will find lots of them on Upwork. The question is, do they have enough good reasons to choose Nobuaki? The information you provide can help them better understand why they should hire you and how it will benefit them.

Add a few more items to your portfolio. The portfolio is a chance to make a positive first impression and clients will expect to see more examples from a developer. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

You should find a way to add Full-Stack Development to your skills list since it is relevant to your title and summary (use Full-Stack Developer or Full-Stack Development somewhere in your summary.) Upwork uses these skill categories to match you with relevant jobs, and to help your profile appear in search results when clients search for those skills.

Add short job descriptions to each job in your employment history. A job description is especially important when the job is highly relevant to the services you provide on Upwork.

It appears that your background is mechanical engineering. If you would like to provide more specific mechanical engineering services on Upwork, you should create a Specialized Profile. This will allow you to keep your full-stack development services separate from mechanical engineering since they are not really related.

Good luck!

[brayan-ochieng]

Hello, 

Thank you for this. Kindly help evaluate my profile.

https://www.upwork.com/freelancers/~0163cbb6ec3140a44e?mp_source=share
Thanks.

[celgins]

Hello Brayan,

I looked through your profile and the first thing I think is, "What type of transcriber?" A client would think the same. You could be a medical transcriber, legal transcriber, audio transcriber, etc., but you can't be all three or more.

I worked for a medical transcription company as a systems engineer for 6 years and I know the requirements to be a medical transcriber. I also know a few legal transcriptionists, and know a little about their daily activites. Are you suggesting you can transcribe both medical dictation and legal proceedings (i.e., depositions, court reports)? My guess is you're not, and you don't want to give clients that impression. I recommend making your title more specific to your area of expertise. If you are a video or audio transcriber, say: Video Transcriber.

Your overview/summary does not have enough information to convince clients to hire you. Use your summary to briefly describe your experience as a transcriber, specific transcription services you offer, and the benefit of hiring you to produce transcribed documents/materials.

I also suggest adding one or two more items to your portfolio to demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

Once you update your summary, clients will better understand how you can help them.

Good luck!

[c6e10eb3]

humble greetings  everyone , 

please take a look at my profile ,your feedback would be appreciated.

Thank you .

[celgins]

Themba,

Overall, I think your profile looks okay. Your overview/summary has enough good information about your experience, skills and services, and how you can help clients. There are things I would add to your profile:

1) Add a portfolio to show samples or screenshots of previous work or anything that can demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

2) Since you use "DevOps" in your title, you need to add DevOps and DevOps Engineering to your skills list. Upwork looks for unity between your title, summary, skills, portfolio, etc. Upwork uses the skill categories in your skills list to match you with relevant jobs, and to help your profile appear in search results when clients search for those skills.

3) You should also consider adding a project catalog. The project catalog allows you to setup a pre-packaged service that clients can buy without you sending a proposal. Due to higher than usual requests for project catalogs, reviews and approvals are taking a minimum of 10 business days. Read Get Started With Project Catalog for more information.

Good luck!

[7ab96558]

Hi, 

Please have a look at my profile and let me know if anyone is willing to give me the best feedback.

Thank you.
https://www.upwork.com/freelancers/franciscom4 

[williamtcooper]

Francisco,

Please use three Skills in the Title, write four Summary paragraphs, and add your Portfolio.

[mrlalisan]

Hi Andrea! Please help me review my profile and let me know whatever feedback you can send me. 

Appreciate you!

Here's the link to my profile: https://www.upwork.com/freelancers/~01ee83d498b1d69b19

[celgins]

Hi Maridelle,

Andrea is an Upwork Moderator. The moderators provide valuable information to freelancers and moderate the forums, but they do not provide profile reviews. Other freelancers offer to review profiles and provide feedback.

I looked through your profile and I think you made a decent start. However, there isn't enough information to convince clients to hire you. There are hundreds of thousands (probably 1+ million) virtual assistants on Upwork, so getting attention from clients can be a huge challenge. You will increase your chances if you provide more details in your profile.

By section:

Title: Remove "self-starter" from your title. Being a self-starter is mandatory so there is no need to mention it. Your title should simply be Social Media Virtual Assistant.

Overview/Summary: Your summary needs more information about your experience, your services, and how you can help clients. Almost all virtual assistants will say they have the skills to manage social media accounts, projects and provide customer care. But clients want to know how this benefits them and why they should choose you.

In addition to telling clients about your services, tell them about your approach to providing those services and why your method is beneficial to them. For example:

• Describe your strengths and why it should matter to the client.
• Talk about your typing speed, accuracy, attention to detail, and how you maintain quality standards.
• Also talk about your time management and organizational skills.
• Which software applications and tools do you use or have familiarity with? (i.e., Microsoft Office, Canva, Slack, Google Meet, Zoom, Asana, Trello, Dropbox, Hubspot, etc.) I know you list some of these in your portfolio, but clients need to see the words in your summary.
• Talk about your ability to solve administrative problems and adapt to changing or new requirements if necessary.

Remember--you are competing with thousands of virtual assistants, so clients need several reasons to choose you.

Portfolio: The tools and apps item in your portfolio looks great, but don't expect clients to click and view it. Some clients don't know to open the portfolio item and click it to view the full presentation. With that, you might want to add a few items directly to the portfolio.

I think your skills, certifications, and employment history look great.

ou should also consider adding a project catalog. The project catalog allows you to setup a pre-packaged service that clients can buy without you sending a proposal. Due to higher than usual requests for project catalogs, reviews and approvals are taking a minimum of 10 business days. Read Get Started With Project Catalog for more information.

Good luck!

[loukili]

🤚Hi could you please give me a look at my profile, i still strugling to get a view from clients! 

Here is my profile : https://www.upwork.com/freelancers/~01bb19aae8e215e170

[celgins]

Hi Loukili,

Many freelancers are struggling to get profile views, responses to proposals, and jobs. I looked at your profile and I don't think it's the reason. However, there are a few changes I would make.

1) I would change your profile photo. The picture is positioned perfectly and clearly shows your face, but the sunglasses should be avoided. Read through Upwork's best practices for How to Choose A Good Profile Picture.

2) Your greeting and name at the beginning of your overview/summary don't use much space ("Hey there, I'm Rachid"), but it still might be too much. When clients search for freelancers, only the first 200-250 characters of your summary are shown. This means you have very little space to get their attention. You want clients to see more of your services and skills--not greetings and names.

3) Add a portfolio to show samples of previous work or to demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

4) You are missing important skill categories in your skills list. I recommend adding Laravel, DevOps, Web Scraping, and Python to your list. These are highly relevant and used in your title and summary, and must be in your skills list. Upwork uses these skill categories to match you with relevant jobs, and to help your profile appear in search results when clients search for those skills.

Good luck!

[loukili]

Hi Clark S!
much appriciated, i'll do all changes you suggested, thank you so much 💚

[0ae52915]

Please review my profile and let me know what you think.  Thank you.

https://www.upwork.com/freelancers/~01f74e543a0234740a

[allpurposewriter]

Jennifer,

What you have is pretty good, but I think it needs to be more assertive. And a bit more professional.

To say so, your eagerness is duly noted, but this is the Internet. Here, you are judged on your results, not your personality.

Imagine going to Amazon to buy some shoes. One place has excellent shoes. The other place is really, realy, really enthusastic about selling you shoes. Which one do you go with?

So "Loves a challenge," is out. Besides, that makes it sound like you are willing to bite off more than you can chew and, thus, blunder through a project. 

Here you have to sound like a consumate expert who, more than anything, can deliver the results they want. You have to pretend you've been doing this for 10 years and know the deal front to back. Don't sound eager. Sound competent. Tell them what they want to hear to make a decision hiring a bookkeeper. What do they want? They want their books up to snap. They want to comply with regulations. They want to have a clear view of their financial picture. They want you to find redundancies. They want you to find the stuff that makes tax auditors jump up and down. Talk about the benefits in their terms. These are the reasons they hire you, so spell it out: "I can produce reports that explain your financial picture in the clearest possible terms."

Clearly, I'm not a bookkeeper ... so those are just examples and they may not resonate with you. But you get the idea.

You've done a good job so far, but I think you just need to be more specific to be convincing. You say you can deliver results, but that's a bit too generic to make you stand out. 

I also reommend you use the word "expert" near the top of your write-up. You have to establish your expertise very quickly or people will simply turn around and look elsewhere until they find an expert.

[mkrdpsl]

Please have a look at my profile. I've been here a while but I managed to get other clients in other platforms. However, this time, I'd like to get serious about Upwork. Thank you in advance for your help.

Mariah D. - Experienced Admin Assistant | Canva Connoisseur | Excel Explorer - Upwork Freelancer fro...

[celgins]

Mariah,

I looked through your profile and I see good information. However, there are a few things that should be changed to make it more appealing to clients.

Title: Remove the word "experienced" from your title. Instead of abbreviating administrative ("admin") remove the word altogether and use the skill category "virtual assistance." So, your title should be Virtual Assistant | Canva Connoisseur | Excel Explorer

Overview/Summary: Remove the greeting from the first part of your summary: "Hi there!" Why? Because when clients search for freelancers, only the first 200-250 characters of your summary are shown. This means you have very little space to get their attention. You do not want to waste space with greetings.

Instead of focusing on experience first, briefly mention your experience and remove the education information. Clients need to see and understand your services first. For example:

With 3 years of experience as an Administrative Assistant, I can manage and complete administrative support tasks so you can focus on your business. I can proofread, add/edit property listings, edit content, write content, edit basic videos, create cool Canva graphics, and more!

I have experience as a Lease Marketer for a Mall..

Also, you should remove the personal information: "A bit about me: I am a mom with one human child and eight dogs. Very conscious about spelling and grammar (in environments that matter)." It seems like a nice touch, but clients don't care about a freelancer's personal life.

Portfolio: Add a portfolio to show samples of previous work or to demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

The other sections of your profile look good.

[e69b7477]

Please have a look at my profile and let me know if anyone is willing to give me the best feedback.

Thank you.

[celgins]

Sergio,

You have good information in your profile, but most clients do not need every service you listed. It will be best to focus your main profile on a specific service or related services, and use specialized profiles to focus on other, unrelated services.

Title: Virtual assistance is a broad skill area while copywriting and translation are more targeted. Correct the spelling of Assistent --> Assistant in your title and consider using only related skill areas in your title.

Overview/Summary: In your overview/summary, you should remove the first line: "Experienced Freelance Writer, Copywriter, Translator, Virtual Assistant" and the second line: "Greetings." Why? Because when clients search for freelancers, only the first 200-250 characters of your summary are shown. This means you have very little space (approximately two short sentences) to get their attention. You want this small space to include important words (i.e., your services, skills, and experience). There is no need to waste space with greetings and repeating your title.

In line with my recommendation for your title, I think you should focus your summary on a specific skill area or related skill areas. Clients interested in your translation services must hunt for it and skip other material. Clients interested in your writing services must hunt for it and skip the virtual assistance material. This causes confusion and can be avoided by focusing your summary and using specialized profiles for unrelated skill areas.

Portfolio: Even with specialized profiles and different skill areas, we have only one portfolio. You should add more items to your portfolio to show samples of previous work or to demonstrate your translation, writing, and virtual assistance skills. One item in your portfolio is not enough--clients will expect more.

Skills: If you use your main profile (or specialized profile) for translation services, use skill categories related to your services. For example, English to Portuguese Translation and Portuguese to English Translation. Upwork uses these skill categories to match you with relevant jobs, and to help your profile appear in search results when clients search for those skills.

Employment History: I recommend removing the Writer and Translator jobs from your employment history since you are not employed by Upwork to provide writing or translation services.

Good luck!

[baloch3434]

Please have a look at my Upwork profile and give me the best feedback 
https://www.upwork.com/freelancers/~012caab432184ac2e9?mp_source=share