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Andrea's avatar
Andrea G Community Manager

Get Profile Feedback from Experienced Freelancers on Upwork

Getting started on Upwork can take a lot of work and focus. To help make this process a little easier, we’ve created this post where you can request feedback on your profile. The community is full of experienced Upwork freelancers who are passionate about helping others. These users will review your profile and provide feedback based on their experience.

 

If you’re interested in requesting help, make sure your profile visibility is not set to “Private” and then reply below. 

 

We’re excited to see how Community members can continue to help each other to grow!

 

Note: A previous version of this post was closed as the number of responses made it difficult to read and navigate. If you had not received a response yet to a request you made, please post again in this thread.

~Andrea
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Andrea's avatar
Andrea G Community Manager

Hi all,

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

Thank you!

~Andrea

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7,804 REPLIES 7,804
Anthony's avatar
Anthony H Community Member

Kimberly,

Your write-up sounds more like a commercial than a profile. You should write a narrative that shows who you are through your personal story. "I am an expert _________________ with ______________ training and _____________ work experience who can provide you with ______________________________."

 

If you make it a personal story like that, clients will realize there is only one person like yourself. If you write it like a commecial, you sound like everybody else.

 

There is nothing wrong with your profile, except that by sounding like everyone else, you will get work once in a while simply becuse you have been standing in line (with everyone else) long enough.

 

There are millions of freelancers on Upwork who do what you do. If you sound like everybody, you will be standing in line a long, long, long time before you get any work. Then, after that, you will wait a long, long, long time for your next assignment, because the line gets longer every day.

 

You have to try not to sound like everyone. You do that by writing a personal story. Your story. Make sure it focuses on your talents and sounds like you know what you are doing. Sound as confident as humanely possible. 

Again -- there's nothing wrong with your profile except that it sounds like everyone else.

Kimberly's avatar
Kimberly L Community Member

Thank you so much Anthony! I will follow your great advice! 😊

Sarthak's avatar
Sarthak G Community Member

Please see how I can improve my profile.

Clark's avatar
Clark S Community Member

Sarthak,

 

I think your profile looks good. Your summary provides good details for clients and your consultation, portfolio, skills, testimonials, certification, and employment history look good.

 

You should consider adding a project catalog. The project catalog allows you to setup a pre-packaged service that clients can buy without you sending a proposal. Due to higher than usual requests for project catalogs, reviews and approvals are taking a minimum of 10 business days. Read Get Started With Project Catalog for more information.

 

Good luck!

Esther Angelica's avatar
Esther Angelica A Community Member

Soy principiante. 

Clark's avatar
Clark S Community Member

Esther,

 

Instead of using only a list in your overview/summary, use a conversational tone to tell clients how you can help them. For example:

 

Do you feel like you are drowning in a sea of tasks and responsibilities?  I provide administrative support, phone support, respond to emails and chat inquiries, write documents and letters, schedule meetings, perform data entry, make appointments, coordinate business events and calendars, manage social media accounts, and translate documents (English/Spanish).

 

Clients looking for virtual assistants will find hundreds of thousands of them on Upwork. The question is, do they have enough good reasons to choose you? The information you provide can help them better understand why they should hire you and how it will benefit them.

 

Be sure to add skill categories to each item in your portfolio.

 

Also, add more skill catetories to your skills list. As a virtual assistant, there are several skill categories you should add to represent your skills. Upwork uses these skill categories to match you with relevant jobs, and to help your profile appear in search results when clients search for those skills.

Khaliq's avatar
Khaliq A Community Member

Hello Upwork Community,

 

I hope this message finds you well! I am reaching out to enlist the expertise of seasoned freelancers in the Upwork community to help me refine and elevate my profile.

 

As an expert architecture visualization artist, I understand the importance of a strong and compelling profile in attracting clients and showcasing my skills effectively. However, I believe there's always room for improvement, and I'm eager to receive constructive feedback from those who have navigated the platform successfully.

 

If you have experience in crafting winning profiles, securing projects, or simply have a keen eye for detail, I would greatly appreciate your insights. Whether it's optimizing my portfolio, refining my bio, or enhancing my skillset listings, any guidance you can offer will be immensely valuable.

 

In return for your assistance, I'm more than happy to reciprocate with feedback, share insights, or even collaborate on future projects if our skills align.

 

Thank you in advance for considering my request. Your support and expertise are truly invaluable as I strive to excel on Upwork.

Looking forward to connecting with you all!

 

Best regards,

Khaliq.

Anthony's avatar
Anthony H Community Member

Khaliq,

Take out your first sentence. Why do you need that? Answer: You don't. It does not provide any information about you that people (clients) need to decide whom they will hire. That first sentence is a waste of time.

Good luck.

Abinet's avatar
Abinet T Community Member

Please have a look at my profile and let me know if anyone is willing to give me the  feedback.

Thank you.

Clark's avatar
Clark S Community Member

Abinet,

 

I think the first part of your overview/summary will be a bit confusing to clients. You start by mentioning an increase in YouTube views, but you follow it with accomplisments. I think the accomplishments are great, but clients are interested in their goals (your services), so you may want to mention those first.

 

Also, I recommend removing the emojis and using an introductory sentence at the beginning of your summary. Do the same for your Graphic Design specialized profile. When clients search for freelancers, only the first 200-250 characters of your summary are shown. This means you have very little space to get their attention. Using emojis in this space means less space for important words like your services and success metrics.

 

You are missing an important skill category in your skills list. YouTube Thumbnail is mentioned in your title and summary, so it should be included in your skills list. Upwork uses these skill categories to match you with relevant jobs, and to help your profile appear in search results when clients search for those skills.

 

You can remove the long list of hashtags and keywords at the end of your summary; this will not help your profile appear higher in search results or improve your job matches.

 

Your video introduction, portfolio, and employment history look good.

 

Good luck!

Annetia's avatar
Annetia A Community Member

Can you please have a look at my profile and let me know if anyone is willing to give me the best feedback?

Thank you.

Clark's avatar
Clark S Community Member

Annetia,

 

Your profile needs more information to convince clients to hire you. Your overview/summary makes a good start, but you need to go further so that clients see the value in choosing you.

 

The first thing you should do is change your profile photo. The picture in your photo should be a close-up image of your head and shoulders that clearly shows your face. Read through Upwork's best practices for How to Choose A Good Profile Picture.

 

Next, remove the word "PROFILE" from the beginning of your summary. Add more details about your customer support work processes, and how it benefits clients. For example:

 

  • Talk about your attention to detail and how you maintain quality standards.
  • Which software tools or applications you are familiar with or use to provide customer support (e.g., Slack, Asana, Zoom, Google Meet, Monday.com, Calendly, etc.)
  • Go further in describing your time management and organizational skills which is important for customer service.
  • Highlight previous customer support projects you have worked on and your accomplishments.
  • Talk about your ability to meet business challenges and adapt to changing or new requirements if necessary.

 

Clients are looking for reasons to choose you and the information you provide can help them better understand why they should hire you and how it will benefit them.

 

Instead of using "||" in your title with no space between words, it will look better like this: Customer Support Representative | Assistant

 

Add a portfolio to show samples of previous work or to demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

 

Good luck!

Naz's avatar
Naz C Community Member

please visit my account and give me reviews
https://www.upwork.com/freelancers/~019b8c2f45fe18bed6

Paul's avatar
Paul N Community Member

Hi AndreaG, Please have a look at my profile and provide your honest feedback. Thanks

Clark's avatar
Clark S Community Member

Hi Paul,

 

Andrea is an Upwork Moderator. The moderators provide valuable information to freelancers and moderate the forums, but they do not provide profile reviews. Other freelancers offer to review profiles and provide feedback.

 

I looked through your profile and everything looks good.

 

With 6 years of experiene, your $15.00/hr hourly rate seems on the low end. I looked at other cloud/Azure developers based in Nigeria and most are between $25.00/hr - $50.00/hr.

 

You should consider adding a project catalog. The project catalog allows you to setup a pre-packaged service that clients can buy without you sending a proposal. Due to higher than usual requests for project catalogs, reviews and approvals are taking a minimum of 10 business days. Read Get Started With Project Catalog for more information.

 

Finally, you should also consider creating a Specialized Profile that focuses on more specific related services or unrelated services where you have skills. Having a specialized profile can increase a freelancer's searchability.

 

Good luck!

Artem's avatar
Artem M Community Member

Hello!
thank you for your effort and help.
please have a look my profile : https://www.upwork.com/freelancers/artem0729
I 'd love to see your feedbacks.

thanks in advance.

Clark's avatar
Clark S Community Member

Hello Artem,

 

I think your profile looks good. I have only three small suggestions:

 

1) I always recommend removing greetings at the beginning of an overview/summary:"Hello Everyone."

 

Why? Because when clients search for freelancers, only the first 200-250 characters of your summary are shown. Since you have very little space to get their attention, you want meaningful words (characters) to fill this space. Greetings are nice, but they fill up space that could be used by more important words. Removing "Hello Everyone" will allow more space for the rest of your summary.

 

2) In your specialized profile and your employment history, I suggest changing "frontend" to "front-end," since the latter is an industry accepted spelling and the spelling Upwork uses.

 

3) You should also consider adding a project catalog. The project catalog allows you to setup a pre-packaged service that clients can buy without you sending a proposal. Due to higher than usual requests for project catalogs, reviews and approvals are taking a minimum of 10 business days. Read Get Started With Project Catalog for more information.

 

Everything else looks great.

Kimberly's avatar
Kimberly L Community Member

Hi Clark! 👋

Hope you can also review my profile.

Thank you so much. 😊

Daniel's avatar
Daniel R Community Member

Could you review mine please

 

Clark's avatar
Clark S Community Member

Daniel,

 

Your profile does not have enough information to convince clients to hire you. To make your profile more appealing to clients, provide more information in your overview/summary, add more relevant skills, and add a portfolio. Clients come to Upwork with specific needs and they look for freelancers who can get results.

 

Focus your summary on a specific skill area. If you are a virtual assistance, tell clients which virtual assistance services you can provide, your experience providing virtual assistance sevices, and the benefit the client will get in choosing you to provide those services.

 

Make sure your profile is 100% complete before applying to jobs. The best way to complete your profile is to go through the following Academy Courses and other resources:

 

Ron Matthew's avatar
Ron Matthew A Community Member

Hi, Please give me a feedback.

Here's my profile link  

https://www.upwork.com/freelancers/~013df65eb76acebd16

Clark's avatar
Clark S Community Member

Ron Matthew,

 

Your profile overview/summary does not have enough information to convince clients to hire you. To make your profile more appealing to clients, provide more details about your bookkeeping services and why clients should choose you over thousands of bookkeepers on Upwork. Clients come to Upwork with specific needs and they look for freelancers who can get results.

 

Use your summary to tell clients exactly which services you offer. In addition to your services, mention your approach to providing those services and why your method is beneficial to them.

 

  • Describe your strengths and why it should matter to the client.
  • Tell clients how you can uphold ethical standards, protect sensitive financial data and proprietary methods, and use responsible practices for accounting/bookkeeping.
  • Mention your time management and organizational skills since this is very important for bookkeeping.
  • Highlight similar bookkeeping projects you have worked on and your accomplishments.
  • Talk about your ability to solve administrative problems and adapt to changing or new requirements if necessary.

 

You are competing with hundreds of thousands of accounting/bookkeeping professionals, so clients need several reasons to choose you.

 

Add short job descriptions to each job in your employment history. A job description is especially important when the job is highly relevant to the services you provide on Upwork. Upwork uses keywords in job titles and descriptions to match you with relevant jobs.

 

Also, I suggest changing your profile photo. The picture in your photo should be a close-up image of your head and shoulders that clearly shows your face. Read through Upwork's best practices for How to Choose A Good Profile Picture.

 

Good luck!

 

Melina's avatar
Melina A Community Member

Would greatly appreciate it if experienced freelancers could take a moment to leave feedback on my Upwork profile.

Your insights are invaluable for my growth on the platform. Thank you!❤️👇

https://www.upwork.com/freelancers/~019283390411c85034

Clark's avatar
Clark S Community Member

Melina,

 

I looked through your profile and I have a few suggestions for improvements:

 

Title: Capitalize the first letter of each word in your title; this will help it stand out: Photoshop Expert/Photo Editor/Video Editor

 

Overview/Summary: Remove the first line in your summary: "Hello Dear clients,😊" Why? Because only the first two sentences of your summary (approximately 200-250 characters) are shown to clients when they search for freelancers. This means you have very little space to get their attention. You want clients to see their goals (your services) in this small space--not greetings or emojis.

 

You provide examples in your portfolio, but your summary does not tell clients what you can do. I recommend adding a sentence or two that describes exactly what you can do: "I specialize in photo editing, retouching portraits, color correction, background removal, skin smoothing, and making other corrections to your photos."

 

Employment History: Add short job descriptions to each job in your employment history. A job description is especially important when the job is highly relevant to the services you provide on Upwork. Upwork uses keywords in job titles and descriptions to match you with relevant jobs.

 

Your portfolio, skills, and testimonials look great.

 

Good luck!

Melina's avatar
Melina A Community Member

Clark,

I wanted to extend my heartfelt gratitude for taking the time to review my profile and provide valuable suggestions for improvement. Your insights were incredibly helpful, and I truly appreciate your thoughtful guidance.

Thank you for your support and encouragement.

Warm regards,

Melina