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Andrea's avatar
Andrea G Community Manager

Get Profile Feedback from Experienced Freelancers on Upwork

UPDATE: Check out the new Get Profile Feedback board!


Getting started on Upwork can take a lot of work and focus. To help make this process a little easier, we’ve created this post where you can request feedback on your profile. The community is full of experienced Upwork freelancers who are passionate about helping others. These users will review your profile and provide feedback based on their experience.

 

If you’re interested in requesting help, make sure your profile visibility is not set to “Private” and then reply below. 

 

We’re excited to see how Community members can continue to help each other to grow!

 

Note: A previous version of this post was closed as the number of responses made it difficult to read and navigate. If you had not received a response yet to a request you made, please post again in this thread.

 

~Andrea
ACCEPTED SOLUTION
Michael's avatar
Michael J Community Member

Great news, everyone! 👏  Due to the overwhelming success of this thread, we've created an entire board dedicated to profile feedback. This allows each freelancer to start a dedicated thread requesting feedback which makes it easier to manage for all involved parties. Check out the new Get Profile Feedback board!

Due to the new board, we've blocked new replies on this post. If you're still waiting for feedback, please post a thread in the new board. 😁


Cheers,
Mike

View solution in original post

1,184 REPLIES 1,184
Clark's avatar
Clark S Community Member

Hello Muhammad,

 

The first thing you should do is change your profile photo. The picture in your photo should be a close-up image of your head and shoulders that clearly shows your face--without sunglasses. Read through Upwork's best practices for How to Choose A Good Profile Picture.

 

Next, your overview/summary does not provide enough information to convince clients to hire you. The two paragraphs in your summary focus on you. This is not the best approach. Your summary should focus more on clients. Meaning, tell clients which services you provide; give examples of applications and/or cloud solutions you can build; and why clients should hire you. Also, highlight projects you have worked on and your accomplishments.

 

Add a portfolio to show samples of previous work or to demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

 

Add short job descriptions to each job in your employment history. A job description is especially important when the job is highly relevant to the services you provide on Upwork. Upwork uses keywords in job titles and descriptions to match you with relevant jobs.

 

You may want to add one or two Specialized Profiles that focus on more specific services or completely unrelated services. Having a specialized profile can help increase a freelancer's searchability.

 

Good luck!

Abdul's avatar
Abdul W Community Member

Hi All, Can you please review my profile give suggestion to improve so that i can attract client more professionally. I have recently joined upwork and i have great skills with good experience as well. Here is my profile link: https://www.upwork.com/freelancers/~016e28a7ab99bfd58f

 

 

Thanks,

 

Abdul Waqas

 

 

 

Clark's avatar
Clark S Community Member

Hi Abdul,

 

Here are a few things you can do to help improve your profile:

 

Title: Your title should be focused on a specific skill area or related skill areas. I recommend something like: Resume Writing CV, Cover Letter & LinkedIn Optimization

 

Overview/Summary: Remove ":small_blue_diamond: 𝐖𝐞𝐥𝐜𝐨𝐦𝐞!" and remove the other emojis from your second paragraph. Here's why: when clients search for freelancers, only the first 200-250 characters of your summary are shown. This means you have very little space (approximately two short sentences) to get their attention. You want clients to see their goals (your resume services) in this small space. You do not want to waste space with greetings and emojis or any other unnecessary characters/text.

The tags at the end of your summary will not help with SEO on Upwork or help better position your profile. The remaining information in your summary looks good.

 

Employment History: The job information in your employment history should include job titles and job descriptions--not an overview of your services on Upwork. I recommend listing previous employers or any work as a freelancer with accurate job descriptions.

 

You may want to add one or two Specialized Profiles that focus on more specific services or completely unrelated services. Having a specialized profile can help increase a freelancer's searchability.

 

Good luck!

Abdul's avatar
Abdul W Community Member

Thank Clark

Musa's avatar
Musa A Community Member

Hi,

 

I'm Musa, I'm new around here...

and I'd love it if you can help review my profile and suggest ways to optimize.

Thanks.

 

 

Clark's avatar
Clark S Community Member

Hi Musa,

 

I see good information in your profile, but you need to go further to convince clients to hire you. There are thousands of email copywriters on Upwork, so clients need more than just skills to choose you.

 

Here are a few suggestions that might help optimize your profile:

 

1) Capitalize the first letter of each word in your title; this will help it stand out: E-mail Copywriter

 

2) Correct a few grammatical errors in the first two sentences of your overview/summary:

 

I'm an e-mail copywriter with experience writing emails and copy that help businesses make more money. Whether you're trying to make more sales, connect more with your audiences, or write a winning email campaign copy, I can help.

 

Next, do not use ALL CAPS when listing your skills.

 

Finally, give more details about your process for helping clients with their emails. For example:

 

  • Talk about your accuracy, attention to detail, and how you can maintain quality standards.
  • Also talk about your time management and organizational skills.
  • Highlight any email marketing campaigns or projects you have worked on and your accomplishments.
  • Talk about your ability to solve administrative problems and adapt to changing or new requirements if necessary.

 

Remember--you are competing with thousands of freelancers, so clients need several reasons to choose you.

 

3) You may want to add one or two Specialized Profiles that focus on more specific services or completely unrelated services. Having a specialized profile can help increase a freelancer's searchability.

 

Good luck!

Mamunur's avatar
Mamunur R Community Member

Hi Greeting! 

 

I recently joined Upwork, I would greatly appreciate it if you could detail review of my profile.
My Profile Link is: https://www.upwork.com/freelancers/~019b60c3f22be0d9b7

Thanks,
Mamunur Rashid

Clark's avatar
Clark S Community Member

Hi Mamunur,

 

Welcome to Upwork.

 

Good start to your profile. The only small suggestion I have is to remove the greeting and your name from the first part of your overview/summary: "Hi, Greetings! I'm Rashid,"

 

Why? Because only the first two sentences of your summary are shown to clients when they search for freelancers. This means you have very little space (approximately 200-250 characters) to get their attention. You want clients to see their goals (your services) in this small space. No need to waste space with greetings and names; clients can already see your name displayed on your profile.

 

Everything else looks good.

 

Good luck!

Mamunur's avatar
Mamunur R Community Member

Hi Clark S,

Thanks for your feedabcak. Already i change it and improve some other section. It will great help for me me if you have a look once again.

 

Thank You for supporting Newbie

Sunil's avatar
Sunil U Community Member

Hi AndreaG,

Request your help to give a feedback on my profile.Thanks for the help:

https://www.upwork.com/freelancers/~01f2d87d31dd36f3d8

 

Regards

Sunil

Clark's avatar
Clark S Community Member

Hi Sunil,

 

Andrea is an Upwork Moderator; she doesn't review profiles. Other freelancers offer to review profiles and provide feedback.

 

I looked through your profile and I have a few suggestions that might help improve it:

 

Title: Upwork recommends using experience information in your summary; not your title. I suggest removing the "22 Years" and adding spaces between "|" to make your title look less jumbled: IIM MBA | Sales, P&L, Consumer Durables, Media, Oil&Gas, IT

 

Overview/Summary: There is good information in your summary. I recommend using the first part (second sentence) to immediately tell clients how you can help them. For example:

 

I am an IIM Lucknow MBA, an accomplished Sales Leader with over 22 years of experience leading teams across various industries like consumer durables, lubes, FMCG, publishing/media, and IT. I help companies increase sales revenue and growth by setting ambitious, achievable sales targets using a proven sales strategy.

 

Portfolio: Add a portfolio to show samples of previous work or to demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

 

You should also consider adding a project catalog. The project catalog allows you to setup a pre-packaged service that clients can buy without you sending a proposal. Due to higher than usual requests for project catalogs, reviews and approvals are taking a minimum of 10 business days. Read Get Started With Project Catalog for more information.

 

Everything else looks good.

 

Good luck!

Sunil's avatar
Sunil U Community Member

Thanks Clark. Points Noted.Really appreciate your Feedback

Samuel's avatar
Samuel A Community Member

Hi Clark, Can you help review my profile too?

Mansi's avatar
Mansi P Community Member

Dear Upwork community,

I am new here in the freelancer market and I need your help in setting up the perfect account of mine, as A Designer I need my things to be nice looking and super clean and for that I need your suggestion what should I Improve in my profile to look nice and super clean 

Here you can view my Profile:- https://www.upwork.com/freelancers/~01bda5b6879c339291

Shivang's avatar
Shivang P Community Member

Hello Mansi, As I review your profile, description was good but you can be do better in adding specialized profile and the description you have right now is missing a lot of structure like on the second paragraph and at last one you can add something special about yourself 
and the other was to update your portfolio, to engage more clients.

Mansi's avatar
Mansi P Community Member

Thank you for your time to take a look on my profile, I will make sure to work on your suggestion.


Thank you Shivang 🤗

Shivang's avatar
Shivang P Community Member

Hello Freelancers, 

I am a little new over here in the market and by changing description, tags and giving solution on the specialized I get 50+ views from last 2 months, Now I am confused why I am not getting invite on that, Is there any one genius how can help me or guide me what can I do to make better in this!!

 

https://www.upwork.com/freelancers/~0158024b7f40652479
 

Your answer will be more appreciate on this 
Thank you 
Shivang 

Clark's avatar
Clark S Community Member

Hello Shivang,

 

Profile views will not always lead to invitations; in fact, most profile views do not lead to invitations. Also, your profile is not stationary in search results. When your profile appears high for your skill categories, you will likely get more views. When your profile appears deeper in search results for your skill categtories, you will probably get fewer views.

 

For most freelancers, the best way to get attention is by sending proposals to jobs where you meet the qualification and skill requirements. Getting invitations is difficult, so I encourage freelancers to send proposals if they have the Connects to spend, and not wait for invites.

 

Good luck!

Tanvina's avatar
Tanvina A Community Member

Hello all, Could you please review my profile and provide feedback on how I can enhance its quality and skills? Thank you.

Clark's avatar
Clark S Community Member

Hello Tanvina,

 

Overall, I think your profile looks good.

 

In your overview/summary, I think you should establish your experience early. For example:

 

As a virtual administrative assistant with _____ years of experience, I bring a diverse skill set and extensive experience to deliver top-notch administrative support in a freelance capacity.

 

Also, you should mention which software applications and tools you are familiar with and use to support your clients (e.g., Slack, Asana, Zoom, Trello, Google Calendar, etc.)

Be sure to add other relevant skill categories to your skills list. For example, you should add Virtual Assistance and Administrative Support since both are highly relevant to your services. Upwork uses these skill categories to match you with relevant jobs, and to help your profile appear in search results when clients search for those skills.

 

Your portfolio, project catalog, certifications, and employment history look great.

 

Good luck!

Tanvina's avatar
Tanvina A Community Member

Thanks for the valuable feedback! I'll definitely incorporate your suggestions into my profile to highlight my experience and skills more effectively. Your positive remarks on my portfolio and certifications are encouraging. I'll make these updates promptly. Thanks again!

Zapadiya's avatar
Zapadiya C Community Member

Profiile is private

Tanvina's avatar
Tanvina A Community Member

Already sent a request to Upwork to reset the profile and make it public. Thanks.

Nikola's avatar
Nikola S Retiring Moderator

Hi Zapadiya,

 

Thank you for reaching out to us. Your profile visibility is now updated. 

~ Nikola
Christine's avatar
Christine K Community Member

Dear Upwork Community,

I believe this message finds you all well. I am reaching out to kindly request for your valuable input on my Upwork profile. I am bent to professional and smart working and also striving to/for continuous improvement, I believe that constructive feedback from experienced peers can be incredibly beneficial.

If you have a moment, could you please review my profile and provide any insights that could enhance my visibility to potential clients? Your expertise and perspective are highly appreciated, as I aim to refine my presentation and service offerings.

Here is the link to my profile: Christine Naigaga Kawuma