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AndreaG
Community Manager
Community Manager

Get Profile Feedback from Experienced Freelancers on Upwork

Getting started on Upwork can take a lot of work and focus. To help make this process a little easier, we’ve created this post where you can request feedback on your profile. The community is full of experienced Upwork freelancers who are passionate about helping others. These users will review your profile and provide feedback based on their experience.

 

If you’re interested in requesting help, make sure your profile visibility is not set to “Private” and then reply below. 

 

We’re excited to see how Community members can continue to help each other to grow!

 

Note: A previous version of this post was closed as the number of responses made it difficult to read and navigate. If you had not received a response yet to a request you made, please post again in this thread.

~Andrea
Upwork
ACCEPTED SOLUTION
AndreaG
Community Manager
Community Manager

Hi all,

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

Thank you!

~Andrea
Upwork

View solution in original post

7,804 REPLIES 7,804
celgins
Community Member

Sulab,

 

You should submit a support ticket for this request. Additionally, you should try posting this in the Freelancer's Forum where (hopefully) a moderator sees it and offers to expedite your request.

819a7bbb
Community Member

i'm here

celgins
Community Member

You're here--with a non-existent profile.

 

If you want to use Upwork, finish setting up your profile.

b7cf9f9d
Community Member

Hello, I`m new on upwork.

celgins
Community Member

Hello Md Hakim,

 

Welcome to Upwork.

 

There is good information in your profile overview/summary, but it is extremely long and most clients will not read it all.

 

The first line of your summary is actually good; I think it might generate attention. But the first paragraph should not include your name and needs a few grammar corrections. Here's is how I would revise it:

 

Highly skilled Facebook Advertising Specialist and Google Ads expert with 5+ years of experience managing Facebook ads, setting up Meta Pixel, and improving conversion API and server-side event tracking through GTM and Google Ads. I have real project work experience successfully providing Meta Pixel and conversion API & GTM server-side tracking for 100+ ecommerce businesses.

 

Add a portfolio to show samples of previous work or to demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

 

Also, add short job descriptions to each job in your employment history. This is especially important when the jobs are highly relevant to the services you provide on Upwork.

1623a3a4
Community Member

Please have a look at my profile and let me know if anyone is willing to give me the best feedback.

 

Here is my profile link.

https://www.upwork.com/freelancers/~01df9ad068bf96d3f9

 

Thanks all.

celgins
Community Member

Ei Sandi,

 

You have good information in your profile, but I want to focus on your overview/summary. More specifically, the first part of your summary.

 

When clients search for freelancers on Upwork, only the first two sentences of your summary are shown. This means you have very little space to get their attention, and you want clients to see their goals (your services) in those first two sentences.

 

Here is how I would revise the first part of your summary--making it more client-focused:

 

I am a licensed CPA a part of the Myanmar Institute of Certified Public Accountants (MICPA). I have Big 4 experience and a demonstrated history of accurately and efficiently supporting accounting and auditing financial reporting activities for a diverse range of clientele as the senior in-charge.

 

With 10+ years of experience in auditing and bookkeeping, I can help identify risks, provide financial reports, and recommend operational improvements as an external auditor and government auditor. My academic foundation, coupled with practical experience, has given me the analytical and problem-solving skills to thrive under pressure and navigate complex financial scenarios with ease.

 

As a results-driven accountant/auditor with a proven track record...

 

Also, add a portfolio to show samples of previous work or to demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

59f1fe93
Community Member

Hello Clark, I'm new in this platform. Kindly check my profile. I'd like your input. Thank you 

celgins
Community Member

Review provided on the following page.

3356c969
Community Member

Hi! Please take a look at my profile and let me know if I need to do any changes. 

 

Here is my profile link:

https://www.upwork.com/freelancers/~0117c6f2b96ba09ab1

 

Thank you

celgins
Community Member

Hi Vidya,

 

I think your profile title will be more appealing to clients as: Senior Customer Support Representative

 

Your overview/summary needs more information to convince clients to hire you. The first paragraph sounds good, but needs a few grammar corrections:

 

Customer Executive Representative with 5+ years of experience with Pitman Shorthand skills and good typing speed. Proficient with handling and interacting with clients and managing their customer service functions. In my previous job, I was recognized for my hard work and rewarded for having the best customer satisfaction score and quality score.

 

I recommend removing the second paragraph:

 

"I seek to work for a successful company that has strong leadership and vision and who recognizes and rewards performers."

 

Most all freelancers are here for work as freelancers--not employees--so there is no need to mention this. Instead, give clients specific examples on how can assist their customers (i.e., handling email, phone, chat inquiries, resolving issues, technical troubleshooting, managing documentation, etc.) Also, tell them about talk about your timeliness, accuracy, and ability to communicate effectively. Remember--you are competing with hundreds of thousands of customer service reps, so clients need several reasons to choose you.

 

Add a portfolio to show samples of previous work or to demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

59f1fe93
Community Member

Hello Clark, could you please check my profile. I'd appreciate your feedback. Thank you. 

celgins
Community Member

A review is provided on the following page.

eraartdesigns
Community Member

Hi Clark 

Please review my profile and share your feedback on any missing elements.  
Profile link: https://www.upwork.com/freelancers/bhuvneshdesigns

Moreover, I would welcome advice on enhancing my profile to effectively attract potential clients and receive job offers, rather than actively applying for them.

Hi Bhuvnesh,

 

There was a time when Top-Rated and Top-Rated Plus freelancers could sit back and wait for invitations to roll in. That's no longer the case, so submitting proposals will probably be more beneficial right now.

 

One of the most important things a freelancer can do to attract clients is to ensure the words in their profile title and the first 215-250 characters (approximately two sentences) in their overview/summary are:

 

  • Relevant to their specific skill area
  • Recognizable (no slang or unknown acronyms)
  • Noteworthy
  • Grammatically correct

I focus on the first two sentences of a summary because Upwork does. Only the first two sentences of your summary--along with your photo, title, location and a few other things--are shown in searches, so you have very little space to grab a client's attention.

 

As an example, the first 84 characters of your summary uses words that are eye-catching. Emojis are eye-catching too, but emojis provide no value to clients. And, following those first 84 characters, you insert a really long divider line made of dashes. Here is what clients see:

 

celgins_0-1701297633701.png

 

That's a lot of wasted space when you could be using that space to offer potential clients more eye-catching words/phrases that might entice them to click.

 

Also, your first paragraph (after the divider) needs a few grammar corrections (see below):

 

I am your Brand Consultant having 12+ years of experience developing and enhancing brands using a full range of marketing materials and branding solutions for any industry. I help corporate clients maintain their reputation and increase brand awareness using PR and other print media, and online marketing activities.

 

I will provide you a top-notch branding solution that covers many aspects of design like:

(...)

 

This example puts more words in your first two sentences; words that clients would probably prefer to see rather than a divider line.

 

Also, since you use UI/UX in your title, add UX/UI Design and UX & UI to your skills list. The skill categories in our skills lists are keywords Upwork uses to match you with relevant jobs and to help your profile appear in search results for those skill categories. It is important that the skill categories in your title are also in your skills list.

 

Your title looks and sounds good, and your portfolio, skills, testimonials and other profile areas look good. Overall, I don't see any huge issues (except the start of your summary) that would prevent clients from hiring you.

 

Good luck!

9d0b27e2
Community Member

Hello!


I'm eager to kickstart my journey on Upwork and would greatly appreciate some feedback on my profile. My visibility is set to public, and I'm open to any insights or suggestions that experienced freelancers in this community might have.

Link to profile: https://www.upwork.com/freelancers/~01ca439a969d102c70

TIA. ❤️

celgins
Community Member

Hello Azeem,

 

I looked through your profile and I think it's good.

 

In addition to telling clients which services you provide, your experience, and the stack you use for automation testing, you might want to talk about your process for working with clients (i.e., communications and reporting during a project, etc.) Also, mention your timeliness, scheduling and meeting deadlines. Remember--you are competing with thousands of test engineers, so clients need several reasons to choose you.

 

Your other profile areas look good.

linktekglobal
Community Member

please review my profile and comment

Daud,

 

Not much has changed from my review back in September; you can see that review here.

 

I think your profile looks good, so there isn't much more you can improve.

 

Good luck!

 

650c676f
Community Member

Hello, everyone both upwork and freelancer 

am new here, and here to seller my skill, pls give me more information on how to rank my upwork account and get raising talent and win proposal and getting invite

 

how can i win the heart of my buyer 

Welcome to freelancing! Building a successful career on platforms like Upwork and Freelancer takes time and effort, but here are some tips to help you get started, rank your account, and increase your chances of winning proposals:

Upwork:

  1. Complete Your Profile:

    • Fill out every section of your profile thoroughly, including your skills, work history, and portfolio. Make sure your profile picture is professional.
  2. Choose the Right Skills:

    • Select skills that accurately represent your expertise. Be specific to improve the chances of appearing in relevant searches.
  3. Craft a Compelling Overview:

    • Write a well-crafted overview that showcases your skills, experience, and what makes you unique. Tailor it to the types of projects you want to attract.
  4. Build a Strong Portfolio:

    • Add examples of your previous work to your portfolio. This provides potential clients with tangible evidence of your skills.
  5. Take Relevant Tests:

    • Upwork offers skills tests that can validate your expertise. Consider taking tests related to your field to demonstrate your proficiency.
  6. Set a Competitive Rate:

    • When starting, set a reasonable and competitive hourly or project rate. As you gain experience and positive reviews, you can adjust your rates.
  7. Apply to Relevant Jobs:

    • Apply to jobs that align with your skills and experience. Tailor your proposals to each job and explain how your skills match the client's needs.
  8. Deliver Quality Work:

    • Once you land a job, prioritize delivering high-quality work. Positive reviews and client satisfaction are crucial for building a good reputation.

Freelancer:

  1. Create a Strong Profile:

    • Similar to Upwork, complete your profile with accurate and detailed information. Highlight your skills and experience.
  2. Build a Portfolio:

    • Showcase your best work in your portfolio. Visuals can make a strong impression on potential clients.
  3. Set Clear Goals:

    • Clearly define your skills and the type of projects you're looking for. This helps clients understand what you bring to the table.
  4. Bid Thoughtfully:

    • Write personalized and thoughtful bids for each project. Clearly articulate how your skills match the client's needs.
  5. Engage in Contests:

    • Participate in contests relevant to your skills. Winning or even participating can boost your visibility on the platform.
  6. Offer Competitive Pricing:

    • Be mindful of your pricing strategy. Consider starting with competitive rates to attract clients initially.

Winning the Heart of Your Buyer:

  1. Communication:

    • Respond promptly to messages and inquiries. Clear and effective communication is key to building trust.
  2. Understand Their Needs:

    • Take the time to understand the client's requirements thoroughly. Ask questions to clarify any uncertainties.
  3. Be Professional:

    • Approach every interaction with professionalism. Deliver work on time and meet or exceed the client's expectations.
  4. Provide Value:

    • Go the extra mile to provide value. This can lead to positive reviews and repeat business.
  5. Ask for Feedback:

    • After completing a project, politely ask clients for feedback. Positive reviews and ratings enhance your profile.

Remember, building a successful freelance career takes time, so be patient and persistent. Continuously refine your skills and adapt to client needs to stay competitive in the freelance marketplace.

 
 
 
eraartdesigns
Community Member

Thank you for the fantastic platform, Andrea

Please review my profile and share your feedback on any missing elements.  
Profile link: https://www.upwork.com/freelancers/bhuvneshdesigns

Moreover, I would welcome advice on enhancing my profile to effectively attract potential clients and receive job offers, rather than actively applying for them.

Bhuvnesh,

 

Andrea is an Upwork Moderator. The moderators provide valuable information to freelancers and moderate the forums, but they do not provide profile reviews. Other freelancers offer to review profiles and provide feedback.

 

In response to your previous post, there is a review of your profile above.

Hi, from my little knowledge of Upwork, for you to attract potential clients without having to write proposal, you would have to fulfill the requirements of both CATALOGUE PROJECT AND CONSULTATION .

 

I wish both you and I good luck.

ec1cc4ac
Community Member

Hello, I would really appreciate it if one of our experienced freelancers could help review my profile.. Thank you

Soon-Ae,

I think that's a very nice write-up and a very nice picture. My only suggestion is that you raise your rate to at least $10 per hour.

 

Your rate does not guarantee that's what you will earn. You negotiate your rate with each proposal. But what your rate does on your profile is demonstrates your confidence. You have to show confidence here, because this being the Internet, the only confidence you can show, until you get a few reviews, is your own. So raise your rate ... it will make you look stronger.

Thanks Anthony, i just made the changes.

 

b1f03dec
Community Member

Hi, please take a look at my profile when you have availability. Tnx.

https://www.upwork.com/freelancers/~01413b6e5640a8dd73

Yanski,

Don't say "Audio enthusiast." Say "Audio expert ..." After all, I'm an enthusiast and I don't know squat about audio engineering. But I'm plenty enthusiastic.

The trick here is that, since it's the Internet, clients don't pay for your enthusiasm, they pay for the results you can deliver. It isn't wrong to say you're enthusiastic, but it's much more important to present clients with the message that, "I can get the job done." 

 

Re-read your profile and see if that message comes across loud and clear. I do think you've done a credible job with the rest of your write-up. By the way, I didn't notice any samples in your portfolio. If you don't have those, make sure you add them as soon as you can. Nothing proves you know what you're doing better than a few professional samples of your work.


Good luck.

5d56149e
Community Member

Hi, My humble request to every one to Please see my profile and give me the best feedback.

Srivalli,

Welcome aboard. You sound like you have some fine skills.

The problem is you also sound like you're looking for a job. This might be true, but it's now how freelancing works. With freelancing, you already have a job. You work for yourself. You are the employer. But what you sell is a service. The more specific, the better, but it's still a matter of selling a service.


Since you work for yourself, you train yourself, carry your own insurance, accept what liablilities that come with that, etc. Now, Upwork plays intermediary so I doubt many people here insure there freelance business, but the point is what counts. When you sell a service, you take responsibility for it. There is not backup plan except yourself.


So, it pays to be an expert. So the standard opening for a freelance profile is this: "I am an expert designer with X credentials and Y experience who can create brand-identifying logos ..." Etc. So, you see how you establish your expertise at a certain service, give your credentials, then tell people what problems of theirs you can solve. (You can create logos that solve the problem of brand identity in the marketplace.) 

I used the example of designing. But that's the template for your starting point. Find out what you are selling and go from there. I know you are smart and work hard ... but you're not here to sell yourself, you're here to sell a service. That's what you should write about.

tauqer30
Community Member

Hi There:

 

I hope everyone is doing great. 

Please have a look at my profile and let me know if anyone is willing to give me the feedback.

Thank you.

https://www.upwork.com/freelancers/aslam

 

celgins
Community Member

Hi Aslam,

 

I looked through your profile and I think everything is good. I'm not seeing much that can be improved. Your title, summary, portfolio, skills, and project catalog all look fine.

 

However, I would add short job descriptions to each job in your employment history. This is especially important when the jobs are highly relevant to the services you provide on Upwork.

Good luck!

tauqer30
Community Member

Hi Clark:
Thanks for the review. I will add the recomended changes soon. 

Thanks

3159658d
Community Member

Hello Alexi! Could you kindly review my profile? I used to receive invitations before, but recently, they have stopped coming. Your feedback would be greatly appreciated! Thank you!

celgins
Community Member

Hello Adebukola,

 

I'm not sure who Alexi is, but the decline in invitations is happening to many freelancers now. Competition remains high in many niches or skill areas, and there are other circusmstances that affect profile visibility.

 

Your profile looks good, but your overview/summary is extremely long and most clients will not read it all. If you can find a way to shorten it, I think it will be helpful.

 

Everything else looks good.

0eba81d4
Community Member

Please review my account. I work as a photo editor and video editor 

https://www.upwork.com/freelancers/~018bf2bdf9c0530c24

 

celgins
Community Member

Eslam,

 

Your profile does not have enough information to convince clients to hire you. To make your profile more appealing to clients, provide more information in your overview/summary. Clients come to Upwork with specific needs and they look for freelancers who can get results. Tell clients how much experience you have (e.g., 2 years, 5 years, 10 years, etc.); which applications/tools you use; and how you will communicate with them throughout the process to ensure their photos are editing 100% to their satisfaction.

 

You also need to change your profile photo. The picture in your photo should be a close-up image of your head and shoulders that clearly shows your face--without sunglasses. Read through Upwork's best practices for How to Choose A Good Profile Picture.

 

Add more items to your portfolio. The portfolio is a chance to make a positive first impression on potential clients, and clients will expect to see several samples from a photo editor. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

r44ramraj
Community Member

Yes please check my profile.
https://www.upwork.com/freelancers/ramraj

Ramraj,

 

Welcome to Upwork. I have a few pointers for you. 

 

First, if someone is looking at your profile, they already understand the importance of a logo for their business, so your opening quote about logos being the visual identity of a company is unneeded. You also don't need to say "Hi, I'm Ramraj," because your name is already in bold letters at the top of your profile page. This isn't the time to be chatty. You should get right to it: "I am an expert logo designer with X, Y, Z credentials, who can create a definitive, user-friendly logo that customers will associate immediately with your quality brand."

Go right for it right away. The markers I use for profiles is 1) Establish your expertise right away, 2) Be friendly, 3) Be confident and, if at all possible, 4) find a way to define yourself as special, as in slightly different from the other thousands of competetors who offer the same service that you offer.

 

With that in mind, you also don't need to say, "If you are looking for ..." or "You've come to your destination." The clients already know they are looking for a graphic designer. And, frankly, that approach sounds like thousands of other profiles. Maybe you could do a bit bettter than that.

 

Is there a way you could describe yourself as different? It doesn't mean you have to work standing on your head. You can tell people you specialize in international brands or that you understand marketing psychology or that you weave environmentally-friendly themes into your designs. Clients like to know they hired a "special" designer, even if they don't intend to use that special aspect of your services.

 

You do sound friendly and confident, so no worries there. But you have a low score, despite doing many 5-star jobs. I sympathize. My score was lowered after I over-did it on one job. The client said I had written an article that he asked for, but what he really wanted was advertising, not informative writing. 

 

Anyway, the thing to do there is to cut and paste some of your stellar reviews and put them at the  very top of your write-up. Make those rave comments the first thing people see, so they know that some customers were extremely happy with your work. This is one way to counter the impact of a low score.

 

My last thought: Don't fix what isn't broken. If you're getting work, take my advice and chuck it in the garbage can. But I assume you are here because you want more work, so I hope this helps. 

 

 

 

 

 

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