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Andrea's avatar
Andrea G Community Manager

Get Profile Feedback from Experienced Freelancers on Upwork

Getting started on Upwork can take a lot of work and focus. To help make this process a little easier, we’ve created this post where you can request feedback on your profile. The community is full of experienced Upwork freelancers who are passionate about helping others. These users will review your profile and provide feedback based on their experience.

 

If you’re interested in requesting help, make sure your profile visibility is not set to “Private” and then reply below. 

 

We’re excited to see how Community members can continue to help each other to grow!

 

Note: A previous version of this post was closed as the number of responses made it difficult to read and navigate. If you had not received a response yet to a request you made, please post again in this thread.

~Andrea
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Andrea's avatar
Andrea G Community Manager

Hi all,

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

Thank you!

~Andrea

View solution in original post

7,804 REPLIES 7,804
Clark's avatar
Clark S Community Member

Hello Nimra,

 

Be sure to see the review from 25 January 2024 and the follow-up on 27 January 2024.

 

It looks like you made a few changes since then, but I think some changes need revisions. See the screenshot below:

 

celgins_0-1707060385387.png

 

Also, I would not start my overview/summary with education. Your bachelor's degree in Finance and Economics is great, but clients care more about your services. I highly suggest starting your summary with the paragraph that begins:

 

"If you're in search of a seasoned and proficient writer, your quest ends here. With a portfolio boasting over 1000 completed projects, I bring a wealth of experience in crafting compelling content backed by thorough research."

 

By the way, you should add your finance/economics degree to the education section of your profile.

Christopher's avatar
Christopher B Community Member

Please have a look at my profile I'm new here please

Clark's avatar
Clark S Community Member

Review provided in response to first message above.

Syed Sufyan's avatar
Syed Sufyan U Community Member

Clark's avatar
Clark S Community Member

Syed,

 

See William's message below.

 

Your profile overview/summary will be more appealing to clients if you use a conversational tone in paragraphs. There are hundreds of thousands of WordPress and Webflow developers here who have the same skills and provide the same services, so clients need several reasons to choose you. For example:

 

  • Tell clients how you will communicate during a development project to ensure the final product meets their needs.
  • Talk about your attention to detail and how you maintain quality standards.
  • Do you provide unlimited revisions? Do you offer follow-up support after a web project is completed?
  • Highlight any similar projects you have worked on and your accomplishments. Most clients will not ask you to share a portfolio or testimonials; however, they will appreciate it if you include a few
  • Talk about your ability to meet business challenges and adapt to changing or new requirements if necessary.
Syed Sufyan's avatar
Syed Sufyan U Community Member
William T's avatar
William T C Community Member

Syed,

 

Please write four compelling paragraphs for the Summary with a keen focus on the first sentence since it appears in client search.

Artyom's avatar
Artyom S Community Member

Hi everyone!
Please look at the profile to make corrections

https://www.upwork.com/fl/artyomsahakian

Thank you

Clark's avatar
Clark S Community Member

Hi Artyom,

 

I see some updates since the review on 2 February 2024. The updated summary sounds better, and employment history looks good, but your summary is a bit difficult to read. I recommend adding at least one blank line between paragraphs to make it easier for clients to follow.

 

Also, keep in mind that when clients search for freelancers, only the first 200-250 characters of your summary are shown. This means you have very little space (approximately two short sentences) to get their attention. You want this small space to include important words (i.e., your services, skills, and experience). With that, I recommend starting simpler and rearranging your paragraphs. Something like:

 

I’m a film director, post-production, live broadcast director. With a focus on YouTube and Instagram videos, I specialize in producing podcast videos, educational videos, documentaries, explainer videos, and applying color grading effects. By working with me, you will have a directorial approach to material editing with high-quality directorial solutions from a highly skilled video editor/film director with over 15 years of experience in the industry.

 

I'm an expert with Adobe Premiere, Adobe After Effects, Davinci Resolve, Adobe Audition, and Vmix, and will fully manage your project from start to finish. After completing your project, if necessary, I am ready to cooperate and make necessary corrections.

 

Throughout my career, I have worked with a diverse range of clients...

 

Artyom's avatar
Artyom S Community Member

Thank you

Clark S

Alessandra's avatar
Alessandra C Community Member

Can someone please take a look at my profile? I'm an expert in my field but new to the platform and i'm grinding it out taking small jobs to improve my scores. All happy clients with 5 stars, and one client that didnt review driving my score down. Thanks in advance 🙂 🙏

https://www.upwork.com/freelancers/allie2action


Anthony's avatar
Anthony H Community Member

Alessandra,

Your beginning and end are not so great, but you clearly know what you are doing, including showing us you can sell yourself nicely.

The key is 1. Be friendly. 2. Establish your expertise right away, and 3. Be confident. If possible, 4. Show us why you are different from your competition.

 

So, you've got all of that down very well. You are different because you are a legitimate pro with legitimate experience You're not stretching you credentials or hanging them on one project you did in junior college. So, you don't have to go out of your way to show you're different. You got game and that's different.


You have high standards. That's different, too. But don't say that .. it shows; I'm just being conversational here.

 

So, you're opening is fine, but it's muddled. You go right after that list of credentials before you've given the reader a chance to get their bearings.

Start a little slower. "I'm an expert film producer and creator with oodles of top-notch credentials with brand-name connections all over the world."

 

Something like that. A kind of i ntro to your intro.

 

You also say, "Ask me about my discount rate."

 

Very unnecessary and this just adds a loop of discussion that will not really help. Online sales have to be simple. Besides that, on Upwork you negotiate different rates for different jobs. You'll just be confusing everyone for very little gain. 

 

The idea on Upwork is high standards, not cheap rates. Clients don't want to hire people who can't cut the mustard. They are more firightened of people who might quit in the middle of a project than they are worried about low rates. Then, too, low rates attract the more marginal projecs and, believe me, on Upwork, you can see marginal right outside your window. You don't have to go looking for it.

 

Then, in the end, you ask two lengthy rhetorical questions. "If you're seeking a streamlined approach to completing your next animation ..."

 

And, "If this resonates with your needs, I'd love to ..."

 

Rhetoroical questions and statements don't give anyone any more useful information they will want to make a hiring decision. Of course, they want streamlined projects. Of course, they'd love to work with a pro who can solve their problems. So, both of those sentences provide nothing they don't already know.

Give them information they can use. What is your range of styles? What big successes have you had in the past? What is your logistical turnaround time? Whatever ... these are just examples ... talk about your service, not your personality. Find more useful information. The rhetorical stuff is just fluffy and time-consuming.

I don't have to hold your hand. You're clearly bright enough and write well. Good luck. I don't have a crystal ball, but you may well do very well here. (That said, keep other avenues for finding work open, too. Upwork is not a be-all option.) 

Chika's avatar
Chika B Community Member

Hi, my profile is lacking alot so am in need of assistance and after that comes your feedback, thanks.

Clark's avatar
Clark S Community Member

Hi Chika,

 

I don't need feedback on my profile, but I agree that your profile is lacking and needs updates. Here is what you should update:

 

1) I'm sure you know your hourly rate is a non-starter for clients. You need to change this to a market rate for freelancers in your field.

 

2) Should your title be Virtual Assistant? If you are a visual designer or specialize in visual communication, you may want to change your title to a specific skill area. If not, and you mean "virtual assistant," you should change it to Virtual Assistant.

 

3) Your overview/summary needs more details to convince clients to hire you. First, remove "RARE" from the first line. Next, correct the "visual assistant" --> "virtual assitant." Then, add more information about your virtual assistance experience, your specific virtual assistance services, and why clients should choose you over the 1+ million virtual assistants already on Upwork.

 

For example, use your summary to:

 

  • Tell clients your approach for overseeing the operations and performance of their business, and why your method is beneficial to them.

  • Describe your strengths and why it should matter to the client.

  • Talk about your typing speed and accuracy, communication skills, attention to detail, and maintaining quality standards for data entry.

  • Also talk about your time management and organizational skills, and which tools and software applications you are familiar with.

  • Talk about your ability to solve administrative problems and adapt to changing or new requirements if necessary.

 

Remember--you are competing with thousands upon thousands of virtual assistants, so clients need several reasons to choose you.

 

4) Add Virtual Assistance to your skills list. We are allowed 15 skills, but you probably don't need Book Editor in your list. Upwork uses these skill categories to match you with relevant jobs, and to help your profile appear in search results when clients search for those skills.

5) Add a portfolio to show samples of previous work or to demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

 

Good luck!

Akiva's avatar
Akiva B Community Member

I'd love to get some feedback about my profile: https://www.upwork.com/freelancers/end2endai

Clark's avatar
Clark S Community Member

Akiva,

 

I looked through your profile and I think it has a great approach. I'm not seeing much that could be improved. However, I would leave an action statement at the end of your overview/summary. For example:

 

"Do you have questions about AI or machine learning or have business products you need implemented with AI solutions? Contact me to discuss your projects detail and how I can help."

 

Also, you should consider adding a project catalog. The project catalog allows you to setup a pre-packaged service that clients can buy without you sending a proposal. Due to higher than usual requests for project catalogs, reviews and approvals are taking a minimum of 10 business days. Read Get Started With Project Catalog for more information.

 

Everything else in your profile looks good.

 

Good luck!

MacQueen's avatar
MacQueen O Community Member

Please kindly take a look at my profile, Thanks

https://www.upwork.com/freelancers/macqueen

Clark's avatar
Clark S Community Member

MacQueen,

 

I like the start of your profie overview/summary, but clients will see more valuable information if you remove your name: "I'm Macqueen Omoruyi,"  When clients search for freelancers, only the first 200-250 characters of your summary are shown. This means you have very little space (approximately two short sentences) to get their attention. You want clients to see the other great information in your first few sentences--not your name. Clients can already see your name on your profile.

 

Everything else in your profile looks great.

 

Good luck!

MacQueen's avatar
MacQueen O Community Member

Thank you so much. I will implement the the correction right away

Jaypee's avatar
Jaypee M Community Member

Hi everyone, I joined upwork recently.
Can someone take a look at my profile?
https://www.upwork.com/freelancers/~0132ff299763e41eec

William T's avatar
William T C Community Member

Jaypee,

 

Please write more compelling text in the Summary and use all 15 Skills.

Nakia's avatar
Nakia S Community Member

hello, 

I am fairly new to Upwork and would like someone to look at my profile and tell me what you think. Any advice would be greatly appreciated. 
thanks and make it a great and wonderful day:)

Clark's avatar
Clark S Community Member

Hello Nakia,

 

Welcome to Upwork.

 

Your certifications and employment history are great, but I have a few suggestions regarding your overview/summary.

 

First, I think you need to add more details about your services and how you can help clients. The last half of your summary is dedicated to educational accomplishments and coursework. Education is fine, but clients would rather hear about a potential working relationship with you.

 

Also, I suggest adding spaces between paragraphs to make your summary easier to read. Here is an example of a revised first part of your summary:

 

Highly successful Global Manufacturing Procurement Analyst who is energetic, analytical and creative in strategic sourcing, and direct and indirect purchasing. I can provide detailed supply guidance and coordinate activities related to the purchase of goods and services.

 

I'm highly proficient in creating cross-functional teams, ensuring compliance with policies and procedures, and facilitating communication between teams. I'm a reliable, effective negotiator and an expert in business strategic direction, availability needs, setting procurement goals, and implementing cost reduction strategies.

 

(Instead of mentioning educational accomplishments, tell clients about your procurement-related accomplishments.)

 

(Also, talk about:

 

  • Your attention to detail and how you maintain quality standards.
  • Which software/tools are you familiar with? (e.g., supply chain, inventory management, spreadsheets, etc.)
  • Mention your time management and organizational skills.
  • Highlight any similar projects you have worked on and your accomplishments.
  • Talk about your ability to meet business challenges and adapt to changing or new requirements if necessary.)

 

Add a portfolio to show samples of previous work or to demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

 

You should also consider adding a project catalog. The project catalog allows you to setup a pre-packaged service that clients can buy without you sending a proposal. Due to higher than usual requests for project catalogs, reviews and approvals are taking a minimum of 10 business days. Read Get Started With Project Catalog for more information.

 

Good luck!

Sangeetha's avatar
Sangeetha S Community Member

Please have a look at my profile and let me know if anyone is willing to give me the best feedback.

Thank you.

 

Here is my profile link.

https://www.upwork.com/freelancers/~01f51c2130b7554592

Clark's avatar
Clark S Community Member

Sangeetha,

 

Please be sure to review the profile reviews provided on 21 January, 2024 and 27 January 2024. Both reviews have a lot of information and suggestions.

 

Thanks.