Getting an error that maximum number of tries to upload iD but already verified

[mrhardikgohil]

Hi,

I'm getting an error and I can't bid on any project. Attaching an screenshot for the same.

Thanks,

Hardik

[JoanneP · Accepted solution]

Hi Hardik,

I've shared your concern about completing the location verification process with the team. One of our agents will reach out and assist you directly via a support ticket.

[b2755eb3]

Can someone please reach out to assist me to please? I've had this problem for a year now. 

[bbb6a9ce]

Hi, Joanne

I have the same issue now. Please take a look at my screenshot attached here. I tried to upload my ID once and I got this issue. Please let me know how to verify my identity.

Thanks
Paul

[PradeepH]

Hi Paul,

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

Thank you,

Pradeep