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nmmanas1
Community Member

Getting funds back when freelancer ended contract without delivery

Hi, I had an issue with my very first contract. The freelancer I hired ended the contract without delivering. My contract shows $0 paid, $0 on escrow and I can see the full amount as 'available funds'. How can I get back those funds since I got the work done after that through a developer outside of upwork?
2 REPLIES 2
JoanneP
Moderator
Moderator

Hi Manas, 

 

I checked your account, and it looks like this contract has already been closed. A refund has already been processed as well, and you can view this by going to Reports>Transactions. Please let us know if you need further assistance. Thank you!

~ Joanne
Upwork
nmmanas1
Community Member

Hi Joanne,

 

Thanks for the message. You are right. I had missed it.

 

Thank you!

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