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Stephen's avatar
Stephen W Community Member

Getting paid

I have tried setting up my PayPal account in the Get Paid section and every time I try to set to up, I always get a feedback that there is a technical problem wait a minute. What could be the problem?
10 REPLIES 10
Goran's avatar
Goran V Retired Team Member

Hi Stephen,

 

Please try using a computer to add your payment method, you can also try clearing your cache and cookies. If you`re still experiencing the same problem after this, let me know. Thank you.

~ Goran
Upwork
Stephen's avatar
Stephen W Community Member

I'm still getting the same issue " we are sorry! We are experiencing a
technical problem and cannot process your request right now. Please try
again a minute."
Goran's avatar
Goran V Retired Team Member

Hi Stephen,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.

~ Goran
Upwork
Stephen's avatar
Stephen W Community Member

Thank you so much for the quick response.
Stephen's avatar
Stephen W Community Member

I'm yet to get any help. Please help me
Bojan's avatar
Bojan S Community Manager

I apologize for the delay in receiving an update, Stephen.

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.

~ Bojan
Upwork
Stephen's avatar
Stephen W Community Member

How do I add my PayPal account in the getting paid section of UpWork?
it's now 2 weeks of getting a feedback that there is a technical problem wait a minute. Can I get help please
Bojan's avatar
Bojan S Community Manager

Hi Stephen,

 

I checked this for you and wasn't able to replicate the issue you're describing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
Stephen's avatar
Stephen W Community Member

I'm still unable to add my PayPal account?
Stephen's avatar
Stephen W Community Member

Kindly check what might be wrong in my account
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