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Getting paid

Active Member
Regina Lynn B Member Since: Sep 10, 2019
1 of 4

Good day! I'm still new to upwork. I would like to know why whenever I visit the Get Paid section, my balance is lower than the amount I got paid by my client. I rendered 9 hours of work already but the balance on Get Paid section is only good for the amount paid only for 3 hours of work, why is that? Kindly please enlighten me.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi Regina,

 

When you work on hourly contracts your clients are billed every Monday for the time you have tracked in your previous week. To learn more about how you`re getting paid on hourly contracts check out this Help Article. The rest of the funds for the time you have worked are currently under the Pending stage. To view in what stage your funds are, go to Reports > Overview. Thank you.


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Active Member
Regina Lynn B Member Since: Sep 10, 2019
3 of 4
Thanks. May I know why certain funds are on Pending stage?
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 4

Hi Regina,

 

Since you have tracked your time in two different weeks part of the funds are already available to you and the other part is under the Pending stage. Please refer to the help article I shared in my previous post to learn more how you`re getting paid on Hourly contracts. Thank you.


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