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Got a proect.Client gave links on the messages.and after work is done ,she is not responding .

Hi,im new to upwork.I got a preoject where i had to transcribe videos ,The client first said that payment would be done bi-weekly,Then after the  3 week project was done.Client said that  i have to wait for 2 weeks for her client to release her payment.Its been a month now.Client is not responding. I had around  3000 rupees worth of work done.It seems little but as i was new i had agreed.What are my options

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Was it a contract? Hourly-based or Fixed contract? It does not show on your profile. There was never a contract between you two, so the work is lost, and the money is gone... Learn how to work as a freelancer on Upwork and MOVE ON

Community Manager
Community Manager

Hi Sangeeta,


Thank you for reaching out to us. I checked and it looks like you were not hired for this job and shouldn't provide any work until your client sends you an offer and a contract is created under your My Jobs tab. Please note that any request for free work is not allowed on Upwork, and it is a violation of Upwork's Terms of Service.


I encourage you to check this help article and this thread to help you stay safe on Upwork. Additionally, you may want to check the Academy section to learn more about how to get started on Upwork. 


~ Nikola
Community Member

I'm new to Upwork, and I accepted my first job on the 10th of the month. Designs were created and shared with the client throughout the job duration, and all of these conversations took place on Upwork. However, today, 9 days after the job's start date, the client canceled the job. What policy should be followed for the time and effort invested up to this point? I've asked the client why they canceled and am awaiting a response, but this situation is quite unusual.
Thank you.

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