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kunj_choksi
Community Member

Got invoice from client

Hey,
I just earned from the first contract (fixed). And the client sent me an invoice by marking the milestone completed. So, How can I withdraw that money? As the contract has ended. 

 

Thanks..

ACCEPTED SOLUTION
BojanS
Community Manager
Community Manager

Hi Kunj,

 

When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). That means they are currently subjected to a standard five-day security period and will become available for withdrawal as shown under the date details. During the 5-day security period, it gives the system time to process and clear the payments. Please read this article for more information about Fixed-Price Protection.

 

Once funds become available in your account balance, you'll be able to withdraw the available funds from your Upwork account to your payment method by using the Get Paid Now button under the Available tab or by going to your Settings> Get Paid and click Get Paid Now. 

 

Thank you.

~ Bojan
Upwork

View solution in original post

2 REPLIES 2
BojanS
Community Manager
Community Manager

Hi Kunj,

 

When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). That means they are currently subjected to a standard five-day security period and will become available for withdrawal as shown under the date details. During the 5-day security period, it gives the system time to process and clear the payments. Please read this article for more information about Fixed-Price Protection.

 

Once funds become available in your account balance, you'll be able to withdraw the available funds from your Upwork account to your payment method by using the Get Paid Now button under the Available tab or by going to your Settings> Get Paid and click Get Paid Now. 

 

Thank you.

~ Bojan
Upwork
99f9634a
Community Member

Thank you for this informative answer. Saved me a trip.
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