🐈
» Forums » New to Upwork » HELP, keep getting an error message about a "...
Page options
01c6f7f8
Community Member

HELP, keep getting an error message about a "client's address" when trying to hire them

Hello,

 

I've been trying to hire a someone repeatedly and this is a time sensitive gig. I've linked my card to the site and filled out the necessary information. And the person I am hiring has done lots of gigs so I know it can be on our end, but I keep getting an error message telling me "You cannot join this team until a client puts an address" or something to that effect. I've put my address in on the site... So why is this happening? I need to hire this person quickly and it seems like a bug or something.

 

**Edited for Community Guidelines**

1 REPLY 1
LuiggiR
Moderator
Moderator

Hi Write,

 

I'm sorry for how this could've inconvenienced you. I can see that you've already submitted a support ticket to the team and they've followed up with you. You can access your ticket here.

 

Thank you.

~ Luiggi
Upwork
Latest Articles
Featured Topics
Learning Paths