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HTML markup - erroneous

Active Member
Chris C Member Since: Jan 10, 2019
1 of 9

When creating profile, no matter how I do it, including from Notepad,  it says I am using HTML...which I am clearly NOT.  So my profile is a bunch of meaningless letters strung together to get past this. 

 

Any suggestions?!

Ace Contributor
Mohamed A. A Member Since: Mar 8, 2017
2 of 9

Try to tipe it manually, then see if it gives you the same error. If so, try to delete all your coockies in the browser you're using.

Googd luck,

Moderator
Avery O Moderator Member Since: Nov 23, 2015
3 of 9

Hi Chris, 

Does the issue persist if you try MHAMMED's suggestion above? Let me know so that I can look into this further.


-Avery
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Active Member
Anand K Member Since: Aug 20, 2019
4 of 9

HI, I am getting the following error again and again: 

 Please don't use HTML markup.?? 
how do we fix it
regaards
 
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5 of 9

Hi Anand,

 

May you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue. Also, please try MHAMMED's suggestion above! 

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
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Active Member
Taletha P Member Since: Jan 3, 2017
6 of 9
Hi! I'm currently having the same issue. Also already deleted my cache and cookies and no go. Please help.
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
7 of 9

Hi Taletha,

 

I'm sorry for the inconvenience this has caused you. Could you please try using a different browser as well? Let us know if the problem persists so that we can assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Zafar N Member Since: Nov 15, 2019
8 of 9

Same thing in other browsers.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
9 of 9

Hi Zafar,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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