When creating profile, no matter how I do it, including from Notepad, it says I am using HTML...which I am clearly NOT. So my profile is a bunch of meaningless letters strung together to get past this.
May you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue. Also, please try MHAMMED's suggestion above!
Let us know if the issue persists.
I'm sorry for the inconvenience this has caused you. Could you please try using a different browser as well? Let us know if the problem persists so that we can assist you further.