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HTML markup - erroneous

Active Member
Chris C Member Since: Jan 10, 2019
1 of 9

When creating profile, no matter how I do it, including from Notepad,  it says I am using HTML...which I am clearly NOT.  So my profile is a bunch of meaningless letters strung together to get past this. 


Any suggestions?!

Ace Contributor
Mohamed A. A Member Since: Mar 8, 2017
2 of 9

Try to tipe it manually, then see if it gives you the same error. If so, try to delete all your coockies in the browser you're using.

Googd luck,

Avery O Moderator Member Since: Nov 23, 2015
3 of 9

Hi Chris, 

Does the issue persist if you try MHAMMED's suggestion above? Let me know so that I can look into this further.

Active Member
Anand K Member Since: Aug 20, 2019
4 of 9

HI, I am getting the following error again and again: 

 Please don't use HTML markup.?? 
how do we fix it
Bojan S Moderator Member Since: Mar 9, 2018
5 of 9

Hi Anand,


May you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue. Also, please try MHAMMED's suggestion above! 


Let us know if the issue persists.


Thank you.

~ Bojan
Active Member
Taletha P Member Since: Jan 3, 2017
6 of 9
Hi! I'm currently having the same issue. Also already deleted my cache and cookies and no go. Please help.
Aleksandar D Moderator Member Since: Mar 23, 2019
7 of 9

Hi Taletha,


I'm sorry for the inconvenience this has caused you. Could you please try using a different browser as well? Let us know if the problem persists so that we can assist you further.


Thank you.

~ Aleksandar
Active Member
Zafar N Member Since: Nov 15, 2019
8 of 9

Same thing in other browsers.

Goran V Moderator Member Since: Mar 24, 2017
9 of 9

Hi Zafar,


One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.