Feb 27, 2020 05:25:49 AM by Goran V
Hi Jason,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.
Feb 27, 2020 06:07:57 AM by Preston H
Upwork customer support may indeed be able to help you with your situation.
But that won't be done by giving you a "new profile."
Upwork freelancers have only one profile.
If there is a problem with their original profile, that problem is resolved.
A new profile is not created because you are one person, and profiles represent one distinct person.