Have not received funds

[marieda]

Hi. It's the first time that I've withdrawn funds from my account and set it up to go to my local bank. The withdrawal was done on 25 May and I still haven't received the funds. Could you please help? I called my bank today and was told they have no record of funds coming from Upwork, no floating transactions waiting for clearance and no returned funds. Thank you!

[AleksandarD]

Hi Marie,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[marieda]

Thank you, Aleksandar. I appreciate this.