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derah_writes
Community Member

Haven't Received Verification Email

I have not received my verification email, but I got one stating that my profile was live. I have been able to use my connects, but I would still like to get my verification email.
9 REPLIES 9
AleksandarD
Community Manager
Community Manager

Hi Jane,

 

Yes, your profile was already accepted. Could you please check your Spam/Junk folder in case the email went there?

 

Thank you.

~ Aleksandar
Upwork

Oh! Great! Thank you. I just checked, and I can't see the email.

Hi Jane,

 

Thanks for following up. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork

Alright. Thank you so much!

Hi there,

 

I have not received my verification email either. I have sent it multiple times. Can you please look into this?

Thanks!

Hi Anne,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork
dioraquino
Community Member

Hi, I haven’t received the verification email. Tried resending it and check junk folder but still did not receive an email.

Hi Diorella,

 

Could you please retry sending the email now? If you still don't receive it, please let us know.

~ Joanne
Upwork

Hi, I have already received the verification email. Thank you very much.

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