Haven't recieved my payment

khanali567 · ‎03-01-2021

Good day!
I processed my first payment on 24-2-21 but still up till now I haven't received anything at all, I have tried to contact the support agents but couldn't do so as the "GET HELP" button is not working or redirecting me to anywhere at all.

A little help on this, please.

AndreaG · ‎03-01-2021

Hi Muhammad,

I checked and can confirm the transaction was successful on our end. If 8 business days pass and you still haven't received your funds, please follow up with us and we'll initiate a trace for you.

Thanks!

~Andrea

khanali567 · ‎03-04-2021

Hi there!

Still nothing and it's been more than 8 days now. Attached the
screenshot I took at the time of withdrawal, can you guys please look
into this.

Looking forward to your assistance on this.

Best,

AndreaG · ‎03-04-2021

Hi Muhammad,

We'll have one of our agents reach out to you via support ticket in order to assist you further.

Thanks!

~Andrea