Having an issue fully verifying my account

[6d72a8a7]

When trying to verify my phone#, I keep getting an error message that reads "This number is being used by another account". When attempting to login into my old account to close/update it, I am prompted with a note that this account uses gmail to verify and login - which is fine. I try to login in using that account's email. However, that process takes me straight to the new account and to the page that asks me to verify my phone#. Long story short, I need help to close my old account and verify my phone# on my new account, or gain access to my old account. Thanks.

Zach

[g_vasilevski]

Hi Zachary,

Please reach out to me via PM (click on my name) with the details about your account so that I can check this and assist you further. Thank you.

[6d72a8a7]

Hi,

I'm still having this issue and I cannot verify my account because of it.

[AndreaG]

Hi Zachary,

Someone from our team will reach out to you via support ticket in order to assist you further.

Thanks!