Having problems saving my profile

[Treza H]

Hello

I just created my profile on Upwork and entered all info and it wouldn't save my profile because the apt field in the address was empty.  I live in a house so I tried putting dashes and it didn't work. I tried putting 0s and it didn't work and it just won't let me save the profile.  Please tell me how I can fix this problem.

Thank you

Treza

[Avery O · Accepted solution]

Hi Treza, 

I checked and it looks like you were able to add your address successfully. Please share a screen grab of the error when you try to submit your profile making sure to block any personal information. 

[Treza H]

Thank you.  I was able to figure out why it wasn't working.

[Estevan E]

I’m having the same problem you had with the Apt number when you were signing up. How did you fix it?

[Avery O]

Hi Estevan, 

What was the error showing up when you try to add your address? 

[Estevan E]

Well, every time I would try saving after I created my profile it would say
it couldn’t save and it’s because I needed to put something in the space
above the apt #. I’ve attached a screenshot down below.
Thank You!

[Avery O]

Hi Estevan, 

Could you please repost your attachment? It doesn't look like it attached to your last post. Please make sure to blackout any private information on your screen grab. Thank you!

[Joann K]

hello, i have been trying to save my profile but whenever i press review my application it keeps going back to the same page and I'm not sure if it has been submitted. This is the first time I'm creating my profile. Could someone get in touch with me? Thank you.

[Avery O]

Hi Joann, 

I responded to your post here. 

[Treza H]

sorry Estevan. I just saw this.  I hope your problem was solved by the moderator.