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Re: Having problems saving my profile

Active Member
Treza H Member Since: Aug 20, 2018
1 of 10

Hello

 

I just created my profile on Upwork and entered all info and it wouldn't save my profile because the apt field in the address was empty.  I live in a house so I tried putting dashes and it didn't work. I tried putting 0s and it didn't work and it just won't let me save the profile.  Please tell me how I can fix this problem.

 

Thank you

Treza

Moderator
Avery O Moderator Member Since: Nov 23, 2015
BEST ANSWER
2 of 10

Hi Treza, 

 

I checked and it looks like you were able to add your address successfully. Please share a screen grab of the error when you try to submit your profile making sure to block any personal information. 


-Avery
Untitled
Active Member
Treza H Member Since: Aug 20, 2018
3 of 10

Thank you.  I was able to figure out why it wasn't working.

Active Member
Estevan E Member Since: Jan 9, 2019
4 of 10
I’m having the same problem you had with the Apt number when you were signing up. How did you fix it?
Moderator
Avery O Moderator Member Since: Nov 23, 2015
5 of 10

Hi Estevan, 

What was the error showing up when you try to add your address? 


-Avery
Untitled
Active Member
Estevan E Member Since: Jan 9, 2019
6 of 10
Well, every time I would try saving after I created my profile it would say
it couldn’t save and it’s because I needed to put something in the space
above the apt #. I’ve attached a screenshot down below.
Thank You!
Moderator
Avery O Moderator Member Since: Nov 23, 2015
7 of 10

Hi Estevan, 

Could you please repost your attachment? It doesn't look like it attached to your last post. Please make sure to blackout any private information on your screen grab. Thank you!


-Avery
Untitled
Active Member
Joann K Member Since: Jan 9, 2019
8 of 10

hello, i have been trying to save my profile but whenever i press review my application it keeps going back to the same page and I'm not sure if it has been submitted. This is the first time I'm creating my profile. Could someone get in touch with me? Thank you.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
9 of 10

Hi Joann, 

 

I responded to your post here


-Avery
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Active Member
Treza H Member Since: Aug 20, 2018
10 of 10

sorry Estevan. I just saw this.  I hope your problem was solved by the moderator.

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