Having trouble joining a conversation

[e6ecf0f3]

My manager sent me an invite to join a conversation. When I click on Join the Conversation I see: "Oops, something went wrong This almost never happens, but we couldn't correctly process your invitation. Please contact our support staff to fix this" I cleared my cookies and cache, but no success. Any advice is much appreciated. Thanks, Jose. 

[BojanS]

Hi Jose,

One of our agents will reach out to you directly via email and assist you further with your concern.

Thank you for reaching out to us. 

[fb80bd3c]

Hello, 

I am experiencing the challenge; that is, being unable to join a room conversation. Can you please advice me on how to fix this or can you please grant me access to the pertinent room?

Thank you, 

Eleni 

[g_vasilevski]

Hi Eleni,

Do you receive any errors on your end, and do you have the appropriate permission to access the room? Thank you.