Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Hello

goodness_j
Active Member
Goodness J Member Since: Jul 25, 2020
1 of 3
I submitted my first job on upwork and it was approved by the client. However, I have not seen the money reflected in my upwork account and my profile still says j haven't completed any work.

Please help me with this.
djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
BEST ANSWER
2 of 3

Hi Goodness,

 

I checked and it seems that the funds are already in the Pending section of the Reports page. This represents the standard security hold period in which funds cannot be withdrawn. Please note that payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability. You can check out this help article for more information.

 

Thank you.

~ Aleksandar
Upwork

View solution in original post

goodness_j
Active Member
Goodness J Member Since: Jul 25, 2020
3 of 3
thank you. i now understand.