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Goodness's avatar
Goodness J Community Member

Hello

I submitted my first job on upwork and it was approved by the client. However, I have not seen the money reflected in my upwork account and my profile still says j haven't completed any work.

Please help me with this.
ACCEPTED SOLUTION
Aleksandar's avatar
Aleksandar D Community Manager

Hi Goodness,

 

I checked and it seems that the funds are already in the Pending section of the Reports page. This represents the standard security hold period in which funds cannot be withdrawn. Please note that payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability. You can check out this help article for more information.

 

Thank you.

~ Aleksandar
Upwork

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2 REPLIES 2
Aleksandar's avatar
Aleksandar D Community Manager

Hi Goodness,

 

I checked and it seems that the funds are already in the Pending section of the Reports page. This represents the standard security hold period in which funds cannot be withdrawn. Please note that payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability. You can check out this help article for more information.

 

Thank you.

~ Aleksandar
Upwork
Goodness's avatar
Goodness J Community Member

thank you. i now understand.