Help. I input card number instead of account number

[Nicarter Jhon E]

Hello

Its first time to withdraw my earnings. I withdraw last  Aug 13 2018. I'm using LANDBANK for Direct to Local Bank transaction. It will suppose to be available on my bank account tommorow. I just realize now that I put card number instead of account number. I read on other post that it will not be deposited on my bank account. My question is how many days will it take to be available to withdraw again?

[Bojan S · Accepted solution]

Hi Nicarter Jhon,

One of our team members will reach out to you directly and assist with your concern, thank you for reaching out to us!

[Juma O]

I have the same problem. I need help please.

[Bojan S]

Hi Juma,

We'll have one of our agents get in touch with you to assist you with this. Thank you!

[Juma O]

##- Thank you, I'll be waiting. -##

[Dhonna Pearl D]

Hello, I have the same problem...can I still change it into my account number and have my payment enter my card? can you help me what to do? 

[Juma O]

Contact upwork customer service and tell them this issue.

They will be the one to inform the bank.

It will only take less than a week, your money will be return to upwork.

[Joselle D]

Same here also. I entered my BDO card number instead of ACCOUNT number. I've withdrawn my earnings last Nov. 25, 2019 (according to UpWork the expected delivery date was November 29, 2019) and just realized that until now my earnings still hasn't appeared on my bdo account. I badly need your help. Thank you