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saeedsultani
Community Member

Help Regarding name change

Hi, I submit a request for name change, i got an email form upwork support team for Identity verification.

Currently In the required ducuments i have only my CNIC to provide and i don't have bank account yet to submit but i am not in the place currently where my permanent address to make a bank account and submitt, will it be a problem if my ID card and bank account address mismatch or i can only upload my ID card? And also is there any deadline to upload the ducuments in the given time?

Thanks

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Saeed,

 

I see that our team has shared a link where you can submit the documents they requested. If in case you need further information on the documents you can submit, please respond to the ticket so that the customer support agent will be able to provide other options for you. You can access the ticket here. Thank you!

~ Joanne
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