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Alina's avatar
Alina A Community Member

Help with filling my Account Holder Information

I need help with filling my Account Holder Information for a new transaction  ( local bank) 
Tell please- Name on Account - what is that?
An account on upwork or account in my bank ( in English)  

**Edited for Community Guidelines**

5 REPLIES 5
Goran's avatar
Goran V Retired Team Member

Hi Alina,

 

Unfortunately I can`t advise you about this, you will need to consult with your bank directly on what informations are needed. Thank you.

~ Goran
Upwork
Alina's avatar
Alina A Community Member

I apologize, but how can my bank know what this field means in upwork ?
I just need to understand what this field means: upwork name  account or not?

Goran's avatar
Goran V Retired Team Member

Hi Alina,

 

Are you referring to adding a new direct to local bank, payment method? If yes, you will need to add your bank account in English. You can also check out this Help Article to learn more about this payment method. Thank you.

~ Goran
Upwork
Alina's avatar
Alina A Community Member

 I change my information in the current connected account. I am from Russia, so I fill in the recipient's name in Russian. For bank it is important that the name be 1 in 1 as in the details, written in Russian and in capital letters

I filled all the fields, but I just had a question about field name on  account.
I do not quite understand what account means  in question.
Banking or upwork
  Just in the banking, I have a middle name,  in upwork - no
I add a screenshot 
**Edited for Community Guidelines**

Vladimir's avatar
Vladimir G Community Manager

Hi Alina,

 

Please enter your name in the field you mentioned, which must match the name on file with the bank. Feel free to follow up if you need further assistance.

~ Vladimir
Upwork
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