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51d93cae
Community Member

Help with payment verification

The person I hired says my payment is not verified, but I don't see any issue on my end.  This is holding up my job getting started - what do I do?

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BojanS
Community Manager
Community Manager

Hi Tanya,

 

I'm sorry to hear about the issue you are experiencing. I checked this for you and your payment method is verified. Please advise your Freelancer to go to the original job posting and on the right side of it they will be able to see more information about Client who posted that job, in this case, it is you, and there will be presented that your payment method has been verified. Thank you. 

~ Bojan
Upwork

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BojanS
Community Manager
Community Manager

Hi Tanya,

 

I'm sorry to hear about the issue you are experiencing. I checked this for you and your payment method is verified. Please advise your Freelancer to go to the original job posting and on the right side of it they will be able to see more information about Client who posted that job, in this case, it is you, and there will be presented that your payment method has been verified. Thank you. 

~ Bojan
Upwork
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