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cef98988
Community Member

Help with resetting security question

I login Upwork with a google account, but I forgot my security question and I need to reset it. In reset form, it requires me to add my existing password, I added my google account password but it said the password is invalid. Then, I try to change my password but I have to answer the security question to do so, otherwise I need to fill in a form in which there is a lot of information I did not update yet like Paypal account.. Does anyone suffer a similar thing? Please help me

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Tu,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further.

 

Thank you.

Pradeep.

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