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Hi Team,Today i was purchase 10 contact but show only 4 Why ?Please help regarding this issueThanks,

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Active Member
Mayur P Member Since: Aug 23, 2020
1 of 7

Hi Team,Today i was purchase 10 contact but show only 4 Why ?Please help regarding this issue

Thanks,

Mayur Patel

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Moderator
Nikola S Moderator Member Since: Jul 2, 2020
2 of 7

Hi Mayur,

 

it looks like you spent 6 connects for a proposal after you purchased 10 connects. This is why you now have 4 connects. You can check this under your Connects History. Let us know if you need further assistance.

~ Nikola

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Mayur P Member Since: Aug 23, 2020
3 of 7

How many bid submission are freely available to new user without any cost ?

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Mayur P Member Since: Aug 23, 2020
4 of 7
How many bid submission are freely available to new user without any cost ?
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
5 of 7

Hi Mayur,

 

New freelancers will receive 20 connects to help them get started. Once they have used their 20 connects, if they would like to send more proposals they will need to purchase more connects. Thank you.


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Active Member
Mayur P Member Since: Aug 23, 2020
6 of 7

But I have not received 20 connects but I used only 5 connects which was freely available when I signed as free new user then after it asked to pay to see more connects. To see more connects I purchased new 10 more connects but I could see only 4 connects even after paid for 10 connects.

Requested to look in to this

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
7 of 7

Hi Mayur,

 

I checked and everything regarding Connects is working as designed. You received 20 Connects as a new freelancer and used them. After that, you purchased more and used a portion of them. The remaining Connects are in your balance. You can check out Reports > Connects History page for more information.

 

Thank you.

~ Aleksandar
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