New freelancers will receive 20 connects to help them get started. Once they have used their 20 connects, if they would like to send more proposals they will need to purchase more connects. Thank you.
But I have not received 20 connects but I used only 5 connects which was freely available when I signed as free new user then after it asked to pay to see more connects. To see more connects I purchased new 10 more connects but I could see only 4 connects even after paid for 10 connects.
Requested to look in to this
I checked and everything regarding Connects is working as designed. You received 20 Connects as a new freelancer and used them. After that, you purchased more and used a portion of them. The remaining Connects are in your balance. You can check out Reports > Connects History page for more information.