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valencci
Community Member

Hi Team!

I helped my sibling set up his upwork account yesterday, but now, he can't login to his upwork account because he didn't create a username - even though his upwork completeness is 100%. It keeps saying "this email address uses google sign-in".

 

He had created the gmail account yesterday, and cannot access it anymore because they couldn't verify him with a number (all lines we entered to confirm the account today were declined).

 

Help, please!

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Achionye, 


Please refer your sibling to reach out to our team via one of our social media channels so that our team can assist them further. Thank you.

~ Goran
Upwork

Thank you. Can I have a link to any of such, please?

Hi Achionye, 

You can find our social media channels at the bottom of every page and share them with your sibling. Thank you.

~ Goran
Upwork
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