Mar 2, 2022 03:29:35 AM by Md Rafiul I
Hi, I am new to upwork.
my contract is ended but my payment still in review, did he pay the payment yet?
my clients are not able to write feedbacks but they can only give starts, whats wrong?
Solved! Go to Solution.
Mar 2, 2022 03:39:52 AM by Goran V
Hi Md Rafiul,
When you're working on hourly contracts your clients are billed every Monday for the hours worked in the previous week. To learn more about this, check out this guide.
When a contract is closed both parties are able to provide start feedback and written feedback. Your client has only provided you with start feedback and has not written anything, that is the reason why you can only see starts under the feedback section. Thank you.
Mar 2, 2022 03:39:52 AM by Goran V
Hi Md Rafiul,
When you're working on hourly contracts your clients are billed every Monday for the hours worked in the previous week. To learn more about this, check out this guide.
When a contract is closed both parties are able to provide start feedback and written feedback. Your client has only provided you with start feedback and has not written anything, that is the reason why you can only see starts under the feedback section. Thank you.
Mar 2, 2022 04:14:38 AM by Md Rafiul I
Thank you, but he doesn't get any option for written feedback, i saw the screenshot!
Mar 2, 2022 05:10:45 AM by Andrea G
Hi Rafiul,
Could you please clarify when was this screenshot taken? Please keep in mind that after your client has left feedback they can't change it unless you enable them to. If there is an issue with your client's account and things are not working as designed, they will need to reach out to support directly so we can assist them. We're unable to discuss your client's account with you because of privacy reasons.