Hours not logged on app

[adam3300]

Let me start off by saying I am new to Upwork, sorry in advance. I have a client that has already paid for hourly wages, but when I performed the work, I missed logging my hours with the app. The milestone says that I was paid, but my balance shows $0 as I did not log hours. How should I fix this?

[prestonhunter]

You are confused.

Milestones are part of fixed-price contracts only.

Logging hours is part of hourly contracts only.

Which of these do you have?

[adam3300]

The first contract was fixed price, and is reporting paid as shown as milestone below:

And my balance is showing $0

[adam3300]

I found the answer in an earlier thread.  Milestone balances have a 5 day waiting period to clear.  Thank you for directing me towards milestones via fixed price contracts.  That is how I found the answer.  Have a good day.