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How can I contact support team?

62eed501
Active Member
Ahmet T Member Since: Feb 28, 2021
1 of 8

I want to contact directly upwork.com support team. How can I do it?

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
2 of 8

You could cleate a Support Ticket.

 

But it is nearly always better to ask questions right here in the Forum.

 

What is your question?

62eed501
Active Member
Ahmet T Member Since: Feb 28, 2021
3 of 8

I couldn't find any buttons to create a ticket. can you tell me where is the button with details? @preston

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
BEST ANSWER
4 of 8

Ahmet:
you don't need to create a help desk ticket.

 

What is your question?
People can answer your question right here in the Forum.

View solution in original post

dezignmate
Active Member
Md Ibrahim H Member Since: Feb 28, 2021
5 of 8

Preston, You are guided so useful info; I also prefer to write or view someone answer upwork forum to get solutions. But when its gonna unevitable then go to upwork support and create support ticket.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
6 of 8

Hi Md Ibrahim, 

Have you tried the steps shared by Valeria? Alternatively, our team of Community Moderators (me, Valeria, and other moderators) is here to assist users with their concerns. 

Is there anything I can help you with today? 


~ Avery
Upwork
kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
7 of 8

Hi Ahmet, 

 

In general, you can to to this page, click Get Help button at the bottom of the page, share some information about your account issue and you'll be able to access your options to contact support. That said, just as Preston mentioned, you can share your question or information about your issue here and we'll be happy to help you or connect you with the team that can.

~ Valeria
Upwork
avirockx007
Community Leader
Awais N Member Since: Nov 12, 2017
8 of 8

Dear Ahmet!

 

No need to contact the support team. You can easily write here about what issue you are facing the contributors & mods will hopefully help you out 24/7...!!!

 

 

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