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My profile is hidden and will ask me to resubmit even though I've completed it

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1001 of 5,702

Hi Daljit,

 

Yes, your account is approved and you have already used all of your connects. You can wait until the connects refresh at the beginning of the next billing cycle or upgrade the Membership

I checked and it doesn't look like you are required to complete any verification process at the moment. The team will let you know if there is a need for any verification process in the future.


~ Bojan
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Daljit S Member Since: Nov 20, 2018
1002 of 5,702
Thankyou
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Junaid M Member Since: Nov 20, 2018
1003 of 5,702

Hi,

 

I resubmitted my profile but didn't receive any message of approval from Upwork. But under the section of Find Work, I have access to submit proposals. Please, confirm that my account is approved or not?

 

Thank you; 

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Goran V Moderator Member Since: Mar 24, 2017
1004 of 5,702

Hi Junaid,

 

Yes your profile is approved and you can start bidding on jobs, thank you.


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Donara J Member Since: Nov 21, 2018
1005 of 5,702

Hi I have got an email verifing that I have joined the Upwork Community. But can't Set Up Profile, or do anything else in my account. Please Help!

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1006 of 5,702

Hi Donara,

 

I checked and your profile is still under review. Please wait within 24 hours for our team to review your profile. You'll be notified once the review is over. Once it is approved, you will be able to choose one of our Basic or Plus membership plans by going to Settings > Membership & Connects and select a plan in order to be able to start bidding on projects. Please, make sure you check resources in this post to help you get started.

 

Additionally, try to set up your security question in order not to see redirection screen in your Profile Settings. Afterwards, please try to clear your cache and cookies or try using another browser to check if you`re still experiencing the same issues on your end. Thank you!


~ Bojan
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Gloria Rocío G Member Since: Nov 23, 2018
1007 of 5,702

Okay, thank you! I really need help, there are great opportunities I feel I'm missing out.

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Aleksandar D Member Since: Nov 21, 2018
1008 of 5,702

Hi, I have been waiting on my application to be approved a few days now, but I got an email saying set up your profile etc. and when I click on in it just redirects me to the window where I create the application and nothing happens I can't go to my account I can't do nothing, I just keep seeing my application and I don't know what to do further? Thank you!

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1009 of 5,702

Hi Aleksandar,

 

I checked this for you and it looks like you haven't submitted your profile for a review yet. Please, log into your account on Upwork.com, make sure all the fields are completed and then click Review Application at the bottom of the page. It can take up to 24 hours for the review to be completed, once it is completed our team will reach out to you directly with the results. We wish you a positive outcome with this, thank you.


~ Bojan
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Gloria Rocío G Member Since: Nov 23, 2018
1010 of 5,702
Hello,
 
Thanks but I happen to have more problems than this and don't know how to solve them. I've completed my whole profile yet, I get this message:
 
**Edited for Community Guidelines**
 
I've clicked in the Resubmit profile button dozens of times, still, same message.
 
And even though this original message says I can apply for jobs, that's not right, take a look:
**Edited for Community Guidelines**
 
Can you help? At this rate, Upwork is not working for me if I cannot even be visible or postulate myself. I'm about to abandon the platform.
 
 
Thanks.