Why my profile is still not approved after 24 hours?

[Mario B]

Action required: To avoid additional account restrictions, you must complete your identity verification video call with Upwork. You can initiate this call by chatting with an agent here.

Link doesnt work for me , im using chrome

[Ryan B]

Hi,

I am new to Upwork. I have set my profile up, however not sure if I have been accepted? I have started looking for work, and applying. However, I have had no response. Any ideas if my accounts set up or not?

Thanks in advance.

[Avery O]

Hi Ryan, 

I can confirm that your account registration has been accepted. Welcome to Upwork! 

For help getting started, please read up on the freelancer resources for great tips and insights on how you can work successfully on the platform. For more information about working safely through Upwork, please read these tips for avoiding questionable jobs.

[Ishmael D]

the account of my colleague has not been approved as well. his Name is **Edited for Community Guidelines** . Please advise. Thank you.

[Goran V]

Hi Ishmael,

Your friend can resubmit their profile at any time and our team will review it again. Once the review is completed our team will reach out to them with the results. Thank you.

[T P]

Good day, may I know if my profile has been accepted? My email address is **Edited for community guidelines**

[Bojan S]

Hi T,

The review process takes 24 hours from the time you submitted your profile for review. Once the process is complete, you will receive an email and a notification to your Upwork account to update you about your approval status. 

Thank you!

[Rakib Ibna Hamid C]

Its almost 2 days since my profile is under review. Is there anything I can do?

[Rahul Kumar S]

It has been over 24 hours since my profile was submitted and I have no update.

[Avery O]

Hi Rahul, 

I'll go ahead and share your account information with the team so that they can review it.