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Re: Profile Under Review for More Than 24 Hours

Goran V Moderator Member Since: Mar 24, 2017
2051 of 7,460

Hi MD,


Your profile is approved and you can start sending proposals when you`re ready. Thank you.

Active Member
Jennifer G Member Since: Apr 8, 2019
2052 of 7,460

Hi, I would like to know if there's a waiting time after i create my profile for me to know if it's approved ? thank you !! 

Avery O Moderator Member Since: Nov 23, 2015
2053 of 7,460

Hi Jennifer, 


I checked your account and I can see that you are yet to submit your profile for review. You need to click the review application button to make sure you did not miss any section of the profile creation process. Any portion that is highlighted in red needs to be filled-in. Please review your application and update the missing fields to be able to submit your profile for review. In this case, you need to update the City field.


Once you submit your profile, it takes at least 24 to 48-hours for the process to complete and you will be notified via email about your account.

Active Member
Damian N Member Since: Apr 1, 2019
2054 of 7,460

Hi everyone! every time I log in to the site, I'm always redirected to my profile view as if it's still on review or some changes pending to submit. I've waited about a week and still can't get through the initial profile page.

Active Member
Heidi B Member Since: Apr 9, 2019
2055 of 7,460

Iv'e created my profile however there is no saving Option. I only have "review application - create a client account instead - delete my account" I've ensured all details are correct including my city, however, I still can't save it, Please help.

Goran V Moderator Member Since: Mar 24, 2017
2056 of 7,460

Hi Heidi,


You can start typing your city in the "City" field and you will be given a drop-down menu with suggestions to chose from. Once you`ve selected your city if you`re ready you can submit your application for a review. 
If you`re directed back to the same page please try clearing your cache and cookies or logging in with another browser, thank you.

Active Member
Ikechukwu O Member Since: Nov 20, 2017
2057 of 7,460

A friend of mine completed her profile on some days ago, and the notification says'


"Your profile is under review

You should hear back within 12 hours. You will be able to submit proposals once your profile is approved."


It's been over five (5) days since she submitted. What can be done so that her profile is approved and she can start submitting proposals?

Valeria K Moderator Member Since: Mar 6, 2014
2058 of 7,460

Hi Ikechukwu,


Unfortunately, we won't be able to share details about another user's account status here in the Community. Please, refer your friends to the notification she sees at the top of the page when she logs in for more information. It'll be updated as soon as possible.

~ Valeria
Active Member
EcKnologic C Member Since: Jan 29, 2019
2059 of 7,460



My account is under review more than 24hrs but still i see message like "You should hear back within 24 hours. You will be able to submit proposals once your profile is approved."


Cloud you please help me with this


My Account Id: **Edited for community guidelines**

Bojan S Moderator Member Since: Mar 9, 2018
2060 of 7,460



I'll follow up with our team and they will update you directly about your account status.

Meanwhile, please check this article for instructions on how to change your name. Please also note that your profile must represent you as an individual, not a company and that all the information in your profile including your name needs to be accurate and truthful. Let us know if you have any other questions, thank you!

~ Bojan