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Re: Testing video chat profile verification

Active Member
Mario B Member Since: Mar 6, 2018
971 of 2,570

Hey , on my profile is this msg Action required: To avoid additional account restrictions, you must complete your identity verification video call with Upwork. You can initiate this call by chatting with an agent here. but when i click on the tag here its redirect to support page. Any help to make this video verification.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
972 of 2,570

Hi Mario,

 

I checked this for you on our end and was not able to replicate the issue you are experiencing. Please clear your cache and cookies or try using a different browser to check if the issue persists. If it does, please let us know and our team will assist you further. Thank you.

~ Bojan
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Active Member
Mario B Member Since: Mar 6, 2018
973 of 2,570

Action required: To avoid additional account restrictions, you must complete your identity verification video call with Upwork. You can initiate this call by chatting with an agent here.

 

Link doesnt work for me , im using chrome

Active Member
Ryan B Member Since: Jan 23, 2019
974 of 2,570

Hi,

 

I am new to Upwork. I have set my profile up, however not sure if I have been accepted? I have started looking for work, and applying. However, I have had no response. Any ideas if my accounts set up or not?

 

Thanks in advance.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
975 of 2,570

Hi Ryan, 


I can confirm that your account registration has been accepted. Welcome to Upwork! 

 

For help getting started, please read up on the freelancer resources for great tips and insights on how you can work successfully on the platform. For more information about working safely through Upwork, please read these tips for avoiding questionable jobs.


-Avery
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Active Member
Rakib Ibna Hamid C Member Since: Jan 23, 2019
976 of 2,570

Its almost 2 days since my profile is under review. Is there anything I can do?

Active Member
Rahul Kumar S Member Since: Jan 23, 2019
977 of 2,570

It has been over 24 hours since my profile was submitted and I have no update.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
978 of 2,570

Hi Rahul, 

I'll go ahead and share your account information with the team so that they can review it.


-Avery
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Active Member
Rahul Kumar S Member Since: Jan 23, 2019
979 of 2,570

Ok, Thank You.

 

Active Member
Raghav A Member Since: Feb 12, 2019
980 of 2,570

Hi there its been more than 24 hours and i didn't hear from upwork.My profile is still under review.Can you please look into this.

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