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Why my profile has not yet been approved?

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Active Member
Jairo M Member Since: Jun 16, 2020
3081 of 5,673

Hi, I need some help, my account hasn't yet been approved Smiley Sad

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3082 of 5,673

Hi Peaches and Jairo,

 

I checked, and I can confirm that your profiles have been accepted. You can find more useful information and advice on the freelancer resources we have compiled here to help you get started on Upwork. If you have any questions, please feel free to reach out. We're here to help. Thanks!


-Joanne
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Active Member
Marina L Member Since: Nov 8, 2019
3083 of 5,673

hi, hope you are doing fine, i could not finish my profile, some issue when i complete the file, in the city ask me twice to complete and i cant move forward to finish thanks

 

**Edited for community guidelines**

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3084 of 5,673

Hi Marina, 

 

Could you please clear your cache and cookies or log in with another browser to check if you`re able to complete your application form and submit it for the review by clicking the Review Application at the bottom of the page?

 

Let us know if you need any assistance going forward, we're here to help.

 

Thank you!


~ Bojan
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Active Member
Yagnik K Member Since: Feb 19, 2019
3085 of 5,673

I'm trying to access my account and trying to bid project. But suddenly I found that my account is not approved. May I know why ? Let me know if there is any required information from my side to make it approved.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
3086 of 5,673

Hi Yagnik,

 

One of our team members will reach out to you via ticket as soon as possible with more details about your profile and assist you further. You can access your tickets on this Link, thank you.


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Active Member
Yagnik K Member Since: Feb 19, 2019
3087 of 5,673

It's been more than three days and I'm checking ticket by given link. Still there no ticket showing and no one responded yet.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3088 of 5,673

Hi Yagnik,

 

I checked your account and it looks like you have already submitted proposals a few hours ago. Are you still seeing the notification that your profile has not been approved?


-Joanne
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Active Member
Yagnik K Member Since: Feb 19, 2019
3089 of 5,673

Thanks for quick response.

 

Proposals submitted few hours ago are through agency account, however I can't submit proposal from my frilance account. When I go to check my Membersip and Plan page of my account, I'm getting message that 'Your profile has not yet been approved'. Please check attached screenshot for the same.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3090 of 5,673

Hi Yagnik,

 

Thank you for the additional information. I'll follow up with the team that's handling your concern and they will reach out to you directly via email. 


-Joanne
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