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Re: No response after profile submission

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Active Member
Ad V Member Since: Feb 19, 2019
1691 of 6,479

Hello Team, Could you please tell me how to check if my profile is approved or not?

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Community Guru
Petra R Member Since: Aug 3, 2011
1692 of 6,479

Ad V wrote:

Hello Team, Could you please tell me how to check if my profile is approved or not?


Is your profile in your real legal name?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1693 of 6,479

Hi Ad,

 

Yes your profile is completed but please keep in mind that your name on Upwork needs to be your full legal name, thank you.


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Active Member
Guilherme D Member Since: Feb 21, 2019
1694 of 6,479

There have been more than 24 hours and I didn't receive the email telling me if my account was approved or not

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1695 of 6,479

Hi Guilherme, 


Looks like your profile has already been approved. Welcome to Upwork! 

 

For help getting started, please read up on the freelancer resources for great tips and insights on how you can work successfully on the platform. For more information about working safely through Upwork, please read these tips for avoiding questionable jobs.


-Avery
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Active Member
Arpna R Member Since: Feb 21, 2019
1696 of 6,479

Dear Support,

I have submitted my profile on Februray 4th 2019. But there is no response till now. Please help me.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1697 of 6,479

Hi Arpna, 


I checked your account and can see that you are yet to submit your profile for review. You will need to update your city in the "City" field of the "Add your availability and location" section. Once updated, please resubmit your profile. Should there be issues/errors that you need to fix, you will see it highligted in red. Once all errors have been fixed, you can see resubmit it for review. 


-Avery
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Active Member
Arpna R Member Since: Feb 21, 2019
1698 of 6,479

I have done this 3-4 time during this period and again follow the same
just after your email and getting this message since the first day
**Edited for Community Guidelines**


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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1699 of 6,479

Hi Arpna,

 

In addition to Avery instructions please clear your cache and cookies or log in with another browser to submit your application. If further help is needed let me know, thank you.


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Active Member
Rudi M Member Since: Feb 22, 2019
1700 of 6,479

Hi everyone

 

I've been waiting for a few days to hear back from Upwork on getting my profile approved. Can someone please assist?

 

Thanking you in advance