Why my profile has not yet been approved?

[Goran V]

Hi Yagnik,

One of our team members will reach out to you via ticket as soon as possible with more details about your profile and assist you further. You can access your tickets on this Link, thank you.

[Yagnik K]

It's been more than three days and I'm checking ticket by given link. Still there no ticket showing and no one responded yet.

[Joanne Marie P]

Hi Yagnik,

I checked your account and it looks like you have already submitted proposals a few hours ago. Are you still seeing the notification that your profile has not been approved?

[Yagnik K]

Thanks for quick response.

Proposals submitted few hours ago are through agency account, however I can't submit proposal from my frilance account. When I go to check my Membersip and Plan page of my account, I'm getting message that 'Your profile has not yet been approved'. Please check attached screenshot for the same.

[Joanne Marie P]

Hi Yagnik,

Thank you for the additional information. I'll follow up with the team that's handling your concern and they will reach out to you directly via email. 

[Yagnik K]

Hello Team,

May I know how much time it will take to resolve this issue.?

[Avery O]

Hi Yagnik, 

I checked your account and it looks like you're all set already. Let us know if the issue persists and our team will assist you further.

[Aleksandar D]

Hi Samarth,

As an exclusive member of the agency, you won't be able to use your freelancer membership plan/connects. Exclusive agency members can only work on contracts under the agency.

You can find more information about it here.

Thank you.