Why my profile has not yet been approved?

[Goran V]

Hi Dmytro,

Please keep in mind that you're part of the agency as an exclusive member. This means that you can send proposals only under the agency using the agency Connects. If you would like to work as a freelancer as well, the agency owner will need to update your status to non-exclusive member. Thank you.

[Dmytro V]

Hi Goran!
Thank you!

[Marina L]

hi, hope you are doing fine, i could not finish my profile, some issue when i complete the file, in the city ask me twice to complete and i cant move forward to finish thanks

**Edited for community guidelines**

[Bojan S]

Hi Marina, 

Could you please clear your cache and cookies or log in with another browser to check if you`re able to complete your application form and submit it for the review by clicking the Review Application at the bottom of the page?

Let us know if you need any assistance going forward, we're here to help.

Thank you!

[Yagnik K]

I'm trying to access my account and trying to bid project. But suddenly I found that my account is not approved. May I know why ? Let me know if there is any required information from my side to make it approved.

[Goran V]

Hi Yagnik,

One of our team members will reach out to you via ticket as soon as possible with more details about your profile and assist you further. You can access your tickets on this Link, thank you.

[Yagnik K]

It's been more than three days and I'm checking ticket by given link. Still there no ticket showing and no one responded yet.

[Joanne Marie P]

Hi Yagnik,

I checked your account and it looks like you have already submitted proposals a few hours ago. Are you still seeing the notification that your profile has not been approved?

[Yagnik K]

Thanks for quick response.

Proposals submitted few hours ago are through agency account, however I can't submit proposal from my frilance account. When I go to check my Membersip and Plan page of my account, I'm getting message that 'Your profile has not yet been approved'. Please check attached screenshot for the same.

[Joanne Marie P]

Hi Yagnik,

Thank you for the additional information. I'll follow up with the team that's handling your concern and they will reach out to you directly via email.