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Re: Profile Under Review for More Than 24 Hours

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
1541 of 3,233

Hi Ikechukwu,

 

Unfortunately, we won't be able to share details about another user's account status here in the Community. Please, refer your friends to the notification she sees at the top of the page when she logs in for more information. It'll be updated as soon as possible.

~ Valeria
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Active Member
EcKnologic C Member Since: Jan 29, 2019
1542 of 3,233

Hi,

 

My account is under review more than 24hrs but still i see message like "You should hear back within 24 hours. You will be able to submit proposals once your profile is approved."

 

Cloud you please help me with this

 

My Account Id: **Edited for community guidelines**

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1543 of 3,233

Hello,

 

I'll follow up with our team and they will update you directly about your account status.

Meanwhile, please check this article for instructions on how to change your name. Please also note that your profile must represent you as an individual, not a company and that all the information in your profile including your name needs to be accurate and truthful. Let us know if you have any other questions, thank you!

~ Bojan
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Active Member
Faris A Member Since: Apr 3, 2019
1544 of 3,233
Hi,



My account is under review more than 24hrs but still i see message like "You should hear back within 24 hours. You will be able to submit proposals once your profile is approved."



Cloud you please help me with this
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1545 of 3,233

Hi Faris,

 

Please allow up to 48 hours for the review to be completed, if your profile is still under review after 48 hours let us know here. Thank you.


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Active Member
Faris A Member Since: Apr 3, 2019
1546 of 3,233
It is already over 48 hours.
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1547 of 3,233

Hi Faris,

 

It looks like you haven't submitted your profile for a review yet. Please, make sure all the fields are completed and then click Review Application at the bottom of the page. Our team will reach out to you with the results within 24 hours. Thank you.

~ Bojan
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Active Member
Jennifer G Member Since: Apr 8, 2019
1548 of 3,233

Hi, i created my profile yesterday but i haven't received neither an approval or denial. How soon can i know ? Thank you !!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1549 of 3,233

Hi Jennifer,

 

It looks like you haven't submitted your profile for a review yet. Please, make sure all the fields are completed and then click Review Application at the bottom of the page. Our team will reach out to you with the results within 24 hours. Thank you.

~ Bojan
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Active Member
Marios C Member Since: Apr 9, 2019
1550 of 3,233

Hi all,

I have filled my profile in Upwork four days ago. I hit "Review application" and since then, nothing. 

What are the next steps? Should I wait for an email of whether I have been approved or not? And until when should I wait?

I also noticed that when I hit "review application" my city was removed. I tried this at least 10 times and the same thing always happens. Could this be related to my application being in limbo?

Any help would be greatly appreciated.

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