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Re: Profile Under Review for More Than 24 Hours

Active Member
Damian N Member Since: Apr 1, 2019
1451 of 2,547

Hi everyone! every time I log in to the site, I'm always redirected to my profile view as if it's still on review or some changes pending to submit. I've waited about a week and still can't get through the initial profile page.

Active Member
Heidi B Member Since: Apr 9, 2019
1452 of 2,547

Iv'e created my profile however there is no saving Option. I only have "review application - create a client account instead - delete my account" I've ensured all details are correct including my city, however, I still can't save it, Please help.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1453 of 2,547

Hi Heidi,

 

You can start typing your city in the "City" field and you will be given a drop-down menu with suggestions to chose from. Once you`ve selected your city if you`re ready you can submit your application for a review. 
If you`re directed back to the same page please try clearing your cache and cookies or logging in with another browser, thank you.


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Active Member
Ikechukwu O Member Since: Nov 20, 2017
1454 of 2,547

A friend of mine completed her profile on some days ago, and the notification says'

 

"Your profile is under review

You should hear back within 12 hours. You will be able to submit proposals once your profile is approved."

 

It's been over five (5) days since she submitted. What can be done so that her profile is approved and she can start submitting proposals?

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
1455 of 2,547

Hi Ikechukwu,

 

Unfortunately, we won't be able to share details about another user's account status here in the Community. Please, refer your friends to the notification she sees at the top of the page when she logs in for more information. It'll be updated as soon as possible.

~ Valeria
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Active Member
EcKnologic C Member Since: Jan 29, 2019
1456 of 2,547

Hi,

 

My account is under review more than 24hrs but still i see message like "You should hear back within 24 hours. You will be able to submit proposals once your profile is approved."

 

Cloud you please help me with this

 

My Account Id: **Edited for community guidelines**

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1457 of 2,547

Hello,

 

I'll follow up with our team and they will update you directly about your account status.

Meanwhile, please check this article for instructions on how to change your name. Please also note that your profile must represent you as an individual, not a company and that all the information in your profile including your name needs to be accurate and truthful. Let us know if you have any other questions, thank you!

~ Bojan
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Active Member
Faris A Member Since: Apr 3, 2019
1458 of 2,547
Hi,



My account is under review more than 24hrs but still i see message like "You should hear back within 24 hours. You will be able to submit proposals once your profile is approved."



Cloud you please help me with this
Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1459 of 2,547

Hi Faris,

 

Please allow up to 48 hours for the review to be completed, if your profile is still under review after 48 hours let us know here. Thank you.


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Active Member
Faris A Member Since: Apr 3, 2019
1460 of 2,547
It is already over 48 hours.
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