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Re: Profile Under Review for More Than 24 Hours

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1491 of 2,748

Hello,

 

I'll follow up with our team and they will update you directly about your account status.

Meanwhile, please check this article for instructions on how to change your name. Please also note that your profile must represent you as an individual, not a company and that all the information in your profile including your name needs to be accurate and truthful. Let us know if you have any other questions, thank you!

~ Bojan
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Active Member
Faris A Member Since: Apr 3, 2019
1492 of 2,748
Hi,



My account is under review more than 24hrs but still i see message like "You should hear back within 24 hours. You will be able to submit proposals once your profile is approved."



Cloud you please help me with this
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1493 of 2,748

Hi Faris,

 

Please allow up to 48 hours for the review to be completed, if your profile is still under review after 48 hours let us know here. Thank you.


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Active Member
Faris A Member Since: Apr 3, 2019
1494 of 2,748
It is already over 48 hours.
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1495 of 2,748

Hi Faris,

 

It looks like you haven't submitted your profile for a review yet. Please, make sure all the fields are completed and then click Review Application at the bottom of the page. Our team will reach out to you with the results within 24 hours. Thank you.

~ Bojan
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Active Member
Jennifer G Member Since: Apr 8, 2019
1496 of 2,748

Hi, i created my profile yesterday but i haven't received neither an approval or denial. How soon can i know ? Thank you !!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1497 of 2,748

Hi Jennifer,

 

It looks like you haven't submitted your profile for a review yet. Please, make sure all the fields are completed and then click Review Application at the bottom of the page. Our team will reach out to you with the results within 24 hours. Thank you.

~ Bojan
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Active Member
Marios C Member Since: Apr 9, 2019
1498 of 2,748

Hi all,

I have filled my profile in Upwork four days ago. I hit "Review application" and since then, nothing. 

What are the next steps? Should I wait for an email of whether I have been approved or not? And until when should I wait?

I also noticed that when I hit "review application" my city was removed. I tried this at least 10 times and the same thing always happens. Could this be related to my application being in limbo?

Any help would be greatly appreciated.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1499 of 2,748

Hi Marios, 

 

I checked your account and I can see that you are yet to submit your profile for review. You need to click the review application button to make sure you did not miss any section of the profile creation process. Any portion that is highlighted in red needs to be filled-in. Please review your application and update the missing fields to be able to submit your profile for review. In this case, you missed adding your city in the "City" field.

 

Once you submit your profile, it takes at least 24 to 48-hours for the process to complete and you will be notified via email about your account.


-Avery
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Active Member
Marios C Member Since: Apr 9, 2019
1500 of 2,748

Solved - The system needed me to add a "state" as well, but the relevant filed wasn't appearing earlier. It just did, I filled it and sent my application.

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