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Re: Your profile is under review

Active Member
Nandita R Member Since: Oct 9, 2019
2561 of 3,856

Hi Goran,

One of my friend is also facing this issue. Can you please check if there is something wrong in his case.

His username is **Edited for Community Guidelines**.


Thanks in advance.


Goran V Moderator Member Since: Mar 24, 2017
2562 of 3,856

Hi Nandita,


Please keep in mind that sharing credentials or logging in to another account is a serious violation of our TOS.

Please note that due to our Community settings, new users will need to wait up to 2 hours in order to have the option to send/receive private messages. After your Community rank updates from 'New Forum Member' to 'Active Member', I will send you a PM with more details. Thank you.

Active Member
McKenna K Member Since: Oct 18, 2018
2563 of 3,856

Hi Goran,


I stumbled upon this thread after realizing that my profile still says it's under review and I will hear back in 24 hours - it has said this for at least a couple of weeks. Could you help to get my profile reviewed?


Bojan S Moderator Member Since: Mar 9, 2018
2564 of 3,856

Hi McKenna,


I apologize for the delay in receiving an update. Our team reviewed your profile and it has already been accepted.


Thank you for reaching out to us!

~ Bojan
Active Member
Alison P Member Since: Oct 1, 2019
2565 of 3,856

It's been two weeks and my profile is still under review. Any help, would be greatly appreciated. 

Avery O Moderator Member Since: Nov 23, 2015
2566 of 3,856

Hi Alison, 


I apologise for the delay. I will go ahead and check this with the team so that they can proceed with a review of your profile registration. If there's a need, a member of Customer Support Team may reach out to you through an email to assist you with your concern. 

Active Member
Mayuran S Member Since: Dec 6, 2018
2567 of 3,856

My Friend profile also under review for last 72 hours. His email is **Edited for Community Guidelines**. Could you please help to check?

Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
2568 of 3,856

Hi Mayuran,


Unfortunately, we are unable to discuss the details of another user's account with you for privacy reasons. We hope you understand. I will forward your friend's account information with the team so that they can proceed with reviewing the account. Kindly let your friend know to expect an update about their account registration soon. 


Thank you.

~ Aleksandar
Active Member
Mira M Member Since: May 15, 2019
2569 of 3,856

My profile is also under review for over 48hours.


Active Member
Tom L Member Since: May 15, 2019
2570 of 3,856

Same here. I think my profile has been reviewed for over 48 hours now.