I apologize for the delay, and the inconvenience this has caused you. I have followed up your profile with the team so that they can proceed with your reviewing your profile registration.
weeks ago I filled out my profile and click on "Review Application" button.
I've always the message "If your profile is approved, it will become the public profile you’ll use to market your freelance business to clients (you can edit it after approval)." but after weeks I don't understand what happen.
Can you clarify the situation? Is it normal after at least 3 weeks have passed?
I apologise for the delay, and the inconvenience this has caused you. I have followed up your profile with the team so that they can proceed with your reviewing your profile registration.
My account is still pending approval and I was wondering how long does it takes to get approved as I want to start working.
Thank you in advance for your time!
I checked your account and I can see that you are yet to submit your profile for review. You need to click the review application button to make sure you did not miss any section of the profile creation process. Any portion that is highlighted in red needs to be filled-in. Please review your application and update the missing fields to be able to submit your profile for review. In this case, please update the "City" field and resubmit your profile for review.
Once you submit your profile, it takes at least 24 to 48-hours for the process to complete and you will be notified via email about your account.